How artificial intelligence is re-shaping international arbitration practice
By Industry Contributor 11 April 2024By Chandni Gopal, Partner, Prianka Soni, Senior Associate & Amaarah Mayet, Associate, Webber Wentzel FULL STORY >
Data-stealing malware infections increased sevenfold since 2020, reveals Kaspersky
By Staff Writer 4 April 2024Nearly 10 million devices fell victim to data-stealing malware in 2023, Kaspersky Digital Footprint Intelligence has revealed, drawing from insights gathered from infostealer malware log files traded on... FULL STORY >
8 in 10 fraud fighters expect to deploy GenAI by 2025
By Staff Writer 4 April 2024A new global survey of anti-fraud pros by the ACFE and SAS reveals incredible GenAI enthusiasm – but past benchmarking studies suggest a more challenging reality. FULL STORY >
SA’s service economy comes with plenty of challenges but also holds real opportunity
By Industry Contributor 2 April 2024By Anand Subbaraj , CEO and Co-founder, Zuper FULL STORY >
Bridging the digital divide in sub-Saharan Africa
By Industry Contributor 2 April 2024By George Barrett, Country Director South Africa, British Council FULL STORY >
Data from Infobip shows impact of conversational customer experiences and GenAI in 2023
By Press Release 28 March 2024New research from global cloud communications platform Infobip reveals how conversational customer experiences and generative AI developments have created a long-lasting impact for how people and brands... FULL STORY >
Leveraging the omnichannel can dramatically improve debt collection and customer service
By Industry Contributor 26 March 2024By Martie De Beer, Executive: Contact Centre, Telviva FULL STORY >
Women as the solution to South Africa's developer shortage
By Industry Contributor 26 March 2024Problem-solving, which is at the heart of coding, can only flourish with a more diverse workforce that brings new ideas to the table, writes Mvelo Hlophe, CEO at Zaio. FULL STORY >
Synthesis’ Award-Winning Gen AI Solutions Take Centre Stage with AWS
By Press Release 22 March 2024Amazon Web Services (AWS) recently hosted an exclusive event “Elevating Possibilities with Partners - a Showcase of GenAI Excellence” in South Africa. This event brought together ten esteemed partners, including... FULL STORY >
How insurtech unlocks business insights for traditional insurers
By Press Release 22 March 2024“This shift away from historical data and manual processes is enhancing customer experiences, improving risk assessment, and optimising pricing,” says Charlotte Koep, COO of Root insurtech platform. FULL STORY >
Revolutionise Your Revenue: The Key Role of First-Party Data in a cookieless world
By Press Release 22 March 2024In today's competitive digital landscape, every marketing cent counts for your cut of the attention economy. FULL STORY >
The new age of work: How can businesses transform their work from remote to smart
By Staff Writer 20 March 2024The world of work has undergone a complete reconstruction in the last few years. Several macro and micro economic factors coupled with a turbulent political environment have force businesses of all sizes to shift... FULL STORY >
Sealy Posturepedic showcases revolutionary SAM technology
By Press Release 20 March 2024Sealy Posturepedic, renowned globally for its advancements in sleep technology, proudly showcases its ground-breaking Spinal Alignment Mannequin (SAM) technology this World Sleep Awareness Month (March 2024). FULL STORY >
Huawei Digital Power lays out vision for a green and bright future for Africa
By Industry Contributor 20 March 2024David Bian, Director of Huawei Digital Power Sub-Saharan Africa, Smart PV Development Department, today delivered a keynote speech entitled "Build a new power system and jointly build a green and bright future for... FULL STORY >
How much more an average household could be paying for electricity in April
By Press Release 20 March 2024An average South African household could be spending as much as R480 extra on their monthly electricity bills from April, translating to an additional R5 760 each year. FULL STORY >
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