ICT resellers, particularly those operating in the mid-market, must become more agile in how they sell solutions and package them if they are to survive as their clients adopt cloud and as-a-service models to address more of... FULL STORY >

Chris Buchanan, the director of end user computing for Africa at Dell South Africa, makes the case for shifting perceptions of the workforce and explains how to effectively optimise employees' productivity. FULL STORY >

Epson's portable scanner is a nifty gadget for business users, and potentially artists on the go, but is it worth your money? FULL STORY >

All 63 graduates will be placed at partner and customer organisations to apply skills in real-world business environment First true Francophone class as group includes graduates from Morocco, Cote... FULL STORY >

Following their collaborative report on digital dislocation with Cisco, we spoke to BT's MD for sub-Saharan Africa, Oliver Fortuin, on why CIOs should be turning to the cloud to solve this growing issue. FULL STORY >

From connected smart devices, sensors, cloud, big data and analytics, technology is democratising the workplace and putting the “human” back in “human capital,” says Dr. Roze Phillips, MD for Accenture Consulting. FULL STORY >

According to the Sage Walk with Me Report, 41% of the young workforce believes that technology will make the concept of “your desk” outdated, that the workplace will have more virtual staff in the next 10 years. Progressive... FULL STORY >

Most organisations are under pressure to evolve their businesses at a faster pace as they try to get in step with rapid changes in the business landscape, technology and customer behaviour. That means HR departments, too, need to become... FULL STORY >

Company Cited with the Highest Ranked Current Offering and Strategy; Recognised for Customer Engagement Focus. FULL STORY >

With productivity centred around conversations, Microsoft has recently integrated a new set of features to increase the collaborative capabilities of Skype for Business. FULL STORY >

The rapid growth of Gamification and the computer game culture are helping to create more efficient and profitable contact centres, says leading Strategic Back Office Workforce Optimisation Consultant Graeme Gabriel... FULL STORY >

Cloud solutions provider One Channel has launched MobiWork Mobile Workforce Solution (MWS), a complete smartphone and cloud-based mobile workforce management solution that is built for any business with employees in the field FULL STORY >

If your employees enjoy high levels of job satisfaction, you’ll have a competitive edge in the market. FULL STORY >

Servicing its customers across the African continent, Siemens Service Centre had limited information to improve efficiencies and customer services FULL STORY >

This year’s Citrix Synergy 2014 in Anaheim, California, was impressive in a variety of ways; boasting some 10 000 attendees, a number of speakers, and a plethora of announcements with possibly monumental significance for businesses.... FULL STORY >