New research shows how AI Agents can step in as consumer trust slips
By Staff Writer 4 November 2024Salesforce’s latest State of the AI Connected Customer research reveals consumer trust in companies is at a record low and that AI is raising the stakes for brands. FULL STORY >
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To realise the promise of AI in Africa, we need to make AI work for workers
By Industry Contributor 22 October 2024By Suko Mdwaba, Salesforce area vice president/Africa executive and South Africa FULL STORY >
Trusted AI needs a human at the helm
By Industry Contributor 11 March 2024By Linda Saunders, Salesforce Director, Solution Engineering Africa FULL STORY >
Breaking the gender divide: How business can build future career paths for women in AI and emerging tech
By Industry Contributor 8 March 2024This week marks International Women in Tech Week. Despite progress being made in gender equality and equity over the last decade, the underrepresentation of women in the Science, Technology,... FULL STORY >
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In 2024, the AI revolution will also be a trust revolution
By Industry Contributor 24 November 2023By Zuko Mdwaba, Salesforce Area VP / Africa Executive & South Africa Country Leader FULL STORY >
Data culture & governance: Key to maximising generative AI capabilities
By Industry Contributor 9 November 2023By Zuko Mdwaba, Salesforce Area VP / Africa Executive & South Africa Country Leader FULL STORY >
5 ways brands can seize the advantage of digital communities this festive season
By Industry Contributor 27 October 2023By Greg Bailie: Sales Lead, Global Business Solutions, TikTok -Sub Saharan Africa FULL STORY >
Unleashing the retail revolution through the power of data
By Industry Contributor 23 August 2023By Gerhard Nortjé, MD of redPanda Software FULL STORY >
Driving sales and engagement through intelligent point of sale
By Industry Contributor 14 June 2023Modern point of sale solutions with smart value adds can make a significant difference to small business growth and customer engagement, explains Gareth Corbishley, Commercial Lead at Halo Dot. FULL STORY >
Is your business strategy optimised for AI and skills?
By Industry Contributor 22 May 2023By Zuko Mdwaba, Salesforce Area VP / Africa Executive & South Africa Country Leader FULL STORY >
Do’s and don’ts of using ChatGPT for your sales emails
By Industry Contributor 29 March 2023By David Lichtenstein, CEO of Superhuman Sales FULL STORY >
Give your sales team the right intelligence at the right time
By Industry Contributor 24 November 2022By David Steyn, Business Manager: Customer Engagement at Decision Inc. South Africa FULL STORY >
How ethical personalisation can enhance trust and unlock savings
By Industry Contributor 29 September 2022By Linda Saunders, Director Solution Engineering, Salesforce South Africa FULL STORY >
The 2022 holiday planning guide for retailers
By Industry Contributor 1 September 2022By Zuko Mdwaba, Area Vice President, Salesforce South Africa FULL STORY >
As disruption persists, digital investment will drive efficiency and profitability
By Industry Contributor 10 August 2022By Zuko Mdwaba, Area Vice President, Salesforce South Africa FULL STORY >
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