TFG (The Foschini Group) took another significant step today in developing South Africa’s first online mall, with the addition of value fashion retailer Exact, bringing the total number of linked stores on the group’s expanding ecommerce platform to 13. It is a move expected to advance the group’s online sales.
Exact.co.za offers conveniently available, well priced fashion for all members of the family in one place, and is the first of the group’s brands to provide babies and children clothing online, following the launch of menswear brands Markham, Fabiani and Relay Jeans in 2016. TFG says the online store will complement the 287 bricks and mortar Exact stores across the country.
“We remain on track to build South Africa’s first online mall with 22 linked online stores by 2020,” says Robyn Cooke, head of TFG eCommerce. “Currently our online sales amount to around 2% of TFG’s total sales and we expect this figure to grow with the addition of exact.co.za, and as we continue to introduce new online stores.”
With the introduction of Exact online TFG now offers shoppers a one-stop shopping experience for the whole family. They can shop anywhere and at any time, ordering a massive breadth and depth of product, starting with fashionable and affordable clothing for women, men, children and babies from exact.co.za and adding make-up, homeware, sports and even tech product from other stores in the mall, with one check out.
Sign in to exact.co.za is straightforward – if shoppers have previously logged into one of the TFG online stores they already have an online profile, and if they can’t recall their login details, they simply login via their Facebook profile. Exact.co.za also offers five ways to pay: TFG store card, credit card, EFT, SnapScan or TFG egift card.
Exact.co.za shoppers access a range of delivery options: standard (3-5 days) or express (2 days) delivery to your door, or they can collect their products from Pargo Pick Up points or use the new Collect in Store service (Western Cape only) with the option to pick up their parcel at an @home, Foschini, Markham, Sportscene or Totalsports store close to home or work.
Exact.co.za shoppers can also star rate and comment on each product they buy, and even upload selfies or video links of themselves wearing the item with TFG’s new online customer review functionality.