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PROS
Delivers very good touch and type experience on the go; Multicast; supports BIS; packs a dedicated BBM button; and FM Radio on a BlackBerry.
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CONS
Not as up to date spec wise compared to rivals smartphones; and OS is not on par with rival platforms or BlackBerry 10.
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VERDICT
BlackBerry’s 9720 is a smartphone who will most likely only appeal hold appeal for BlackBerry loyalists, as well as QWERTY- and BIS addicts.