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Aspect Software announces acquisition of the technology assets of LinguaSys
By Staff Writer 18 August 2015Aspect Software, a leading award-winning cloud provider of fully-integrated consumer engagement, workforce optimisation, and back-office solutions, announced another key acquisition continuing the company’s successful... FULL STORY >
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Contact centre analytics shifting customer satisfaction
By Staff Writer 8 July 2015Aspect Software encourages contact centres to utilise their analytics to extract key information and data FULL STORY >
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The financial implications of an ineffective outbound contact centre
By Staff Writer 11 May 2015Aspect Software warns that organisations could be losing millions in debt collection if their contact centre isn’t working efficiently FULL STORY >
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