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Striking a balance: Addressing the dual nature of AI in banking
By Staff Writer 14 June 2024While AI holds great promise for the future of banking, it is not without its flaws. FULL STORY >
Could new environmental exclusions accelerate SA’s solar PV explosion?
By Industry Contributor 6 June 2024By Bridgett Majola, Director, Banking & Finance, Head of Project Finance: Energy & Infrastructure, CMS South Africa FULL STORY >
How do you know it is really your bank contacting you?
By Staff Writer 13 February 2024There are several ways your bank can contact you, but figuring out when it is your bank or a fraudster on the other end of the line is not always easy. Anna Collard highlights some of the warning signs to watch out for. FULL STORY >
The role of customer communication management in building trust and loyalty in banking platforms
By Industry Contributor 24 October 2023By Peter Ottermann, CTO at GhostDraft FULL STORY >
FNB is empowering its workforce with Artificial Intelligence literacy programme
By Industry Contributor 14 June 2023By Prof. Mark Nasila, Chief Data and Analytics Officer in FNB Chief Risk Office FULL STORY >
Demystifying Open banking
By Industry Contributor 16 March 2023By Harsha Maloo, Head of Payments at Synthesis FULL STORY >
BaaS: Tomorrow’s financial solutions, today
By Industry Contributor 11 October 2022Banking as a Service (BaaS) are making financial inclusion the norm instead of a privilege, says Anton Coertzen, CCO of fintech enablement partner Ukheshe. FULL STORY >
Emerging technologies are fuelling an intelligent data-driven banking future
By Staff Writer 4 October 2022For some sectors the pandemic accelerated digital transformation. The banking industry was not left behind as emerging technologies helped to sharpen resiliency, ensure continuity and enhance customer experiences in a... FULL STORY >
Can SaaS help SACCOs and MFIs digitise?
By Industry Contributor 4 August 2022There are limits within formal banking environments that make it difficult for these financial institutions to serve all customers but Micro-Finance Institutions (MFIs) and Savings and Credit Cooperative Societies (SACCOs) offer viable solutions for... FULL STORY >
Eight guiding principles for Zero Trust in banking and financial services today
By Industry Contributor 20 April 2022While organisations already have between 60% - 80% of the security building blocks that banking and financial services organisations need to adopt a Zero Trust approach, moving from existing approaches to a new... FULL STORY >
Banks need to focus on enhancing CX by adopting an omnichannel approach to deliver a personalised experience
By Industry Contributor 28 March 2022By Dharshan Naidoo, Sales Team Lead for SADC at Infobip FULL STORY >
Nedbank enhances digital banking offerings
By Ryan Noik 2 September 2021In news that will surely be of interest to Nedbank customers, this week the bank announced three new enhancements to its digital banking offering. FULL STORY >
Pandemic spurs banks
By Staff Writer 2 September 2021Amid a COVID-driven surge in fraud and financial crime, more than half of financial institutions globally have either already deployed AI in their anti-money laundering compliance processes, a new study has revealed. FULL STORY >
FNB and Sage partnership enables SMEs to automate business accounting
By Staff Writer 11 May 2021FNB customers will be able to share their financial transaction history with Sage via a secure application programming interface. FULL STORY >
Nedbank brings Apple Pay to local customers
By Staff Writer 31 March 2021Nedbank has announced that as of this week, its customers will be able to use Apple Pay. FULL STORY >
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