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Industry Insight - Moving from channels to seamless engagement for better CX

By Industry Contributor 18 November 2021

The global COVID-19 pandemic has altered the way the world lives and works, and has forever changed the way customers and employees view communication and engagement. Adriaan van Staden from SelectONE CX explains. FULL STORY >

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Amid the Great Resignation, Curiosity is an increasingly important skill for employees

By Staff Writer 18 November 2021

Curiosity is emerging as an essential skill in this new world of work. But while curiosity can address critical business challenges, many organisations struggle to develop and harness this skill. FULL STORY >

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Industry Insight: Don’t let Black Friday and Cyber Monday compromise your data security practices

By Industry Contributor 17 November 2021

November has become a peak month for online shopping and combined with the rapid growth of e-commerce during the pandemic, this could be a recipe for cybersecurity disaster. Simeon Tassev unpacks... FULL STORY >

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Rethinking security strategy: back to the future

By Industry Contributor 17 November 2021

Security leaders know about the urgent need to rebuild their defence and mitigation infrastructure from the ground up – but where to start? David Jack from Citrix offers some ideas. FULL STORY >

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Unlocking the future of connectivity with Wi-Fi 6E

By Industry Contributor 16 November 2021

Mandy Duncan, Aruba Country Manager for South Africa, unpacks the limitations of existing 2.4GHz and 5GHz spectrum, and talks to the power of Wi-Fi 6E, to help business leaders future proof their Wi-Fi investments. FULL STORY >

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Think Green: 5 sustainability priorities for a “greener” data centre

By Industry Contributor 16 November 2021

Lenovo's Jim Holland talks to the necessity for datacentres to adopt five particular priorities to be more energy efficient in light of the current energy crisis. FULL STORY >

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South African businesses losing money needlessly due to risk taking

By Staff Writer 16 November 2021

Iron Mountain's latest survey dishes up disturbing results, and proof that business's risk management requires a rethink as human nature is leading to increased risks in the hybrid workplace. FULL STORY >

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BT deploys epidemiological AI to combat cybersecurity attacks

By Staff Writer 15 November 2021

BT has announced it has developed ‘epidemiological AI’ based on the spread of viruses in humans to combat cyber-attacks. FULL STORY >

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Kaspersky teams up with INTERPOL and civil society to offer stalkerware training

By Staff Writer 15 November 2021

Kaspersky has joined with other Coalition Against Stalkerware experts to provide police officers with the requisite knowledge to investigate digital stalking. FULL STORY >

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Changing the narrative around our digital teammates

By Industry Contributor 12 November 2021

Human beings are wired to resist change. In the past, avoiding change and uncertainty kept us safe and sticking with what was known and comfortable kept us alive. But today this tendency can backfire and indeed have the opposite effect. Greg... FULL STORY >

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Building personal connections in the era of a disconnected workforce

By Industry Contributor 12 November 2021

When you put people at the heart of your business, you'll quickly realise what works and what doesn't, according to Canon South Africa Managing Director, David Preston. FULL STORY >

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Industry Insight - Maximising the Power of Partnerships

By Industry Contributor 12 November 2021

Over the course of the last year, one thing has become abundantly clear – technology has never been more central than it is right now. By Rola Dagher from Dell Technologies explains. FULL STORY >

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Work 2022: Rewriting the Rules for Work

By Industry Contributor 11 November 2021

The great unplanned work from home experiment has advanced thinking on workforce strategies, work models, and business models by decades. And we’re about to see a massive explosion in innovation because of it, says Tim Minahan, Executive Vice President... FULL STORY >

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Why the gig economy is inescapable for everyone

By Staff Writer 10 November 2021

The financial disruption over the past 18 months by the pandemic has irrevocably changed the course of the world's economic path. Georgie Midgley explains what this means, and what we can do about it. FULL STORY >

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Industry Insight - The ability to leverage data for insight starts with an effective data strategy

By Industry Contributor 9 November 2021

The customer experience has become a critical point of competitive advantage, along with operational excellence and better risk management, including reputational, operational, and financial risk.... FULL STORY >

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What new tech or developments are you most anticipating this year?
New smartphone announcements (20 votes)
Technological breakthroughs (17 votes)
Launch of new consoles, or notebooks (10 votes)
Innovative Artificial Intelligence solutions (12 votes)
Biotechnology or medical advancements (18 votes)
Better business applications (86 votes)