Driving sales and engagement through intelligent point of sale
By Industry Contributor 14 June 2023Modern point of sale solutions with smart value adds can make a significant difference to small business growth and customer engagement, explains Gareth Corbishley, Commercial Lead at Halo Dot. FULL STORY >
Customer engagement for business growth in 2023
By Industry Contributor 2 February 2023By Ross Sibbald, Commercial Director, Tilte FULL STORY >
Give your sales team the right intelligence at the right time
By Industry Contributor 24 November 2022By David Steyn, Business Manager: Customer Engagement at Decision Inc. South Africa FULL STORY >
Interactive Intelligence launches Customer Engagement Cloud Service in South Africa
By Ryan Noik 14 April 2016There is some good news regarding contact centres, both for agents using and for customers experiencing them, as Interactive Intelligence has launched its customer engagement cloud service, Pure Cloud, in South... FULL STORY >
Big data helps insurance organisations improve customer engagement and retention
By Staff Writer 4 March 2015Insurance is typically a grudge purchase, and as a result insurance organisations experience high volumes of customer churn. Customers are looking for the best price and the best service, and are more than willing... FULL STORY >
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