For both new and established e-commerce merchants worldwide, customer experience and customer care have become key to survival. While online stores can beat out their brick and mortar competitors on price, gaining a... FULL STORY >

While leaked trailers from SDCC 2015 have cropped up online, Entertainment Weekly details the first few official images for the latest installment in the X-Men saga. FULL STORY >

Fully established as the Telecommunications, ICT and Technology industry’s leading acknowledgement event, the AfricaCom Awards for 2015, is once again actively seeking Africa’s... FULL STORY >

Dimension Data, the global IT organisation processing and analysing the data coming from trackers on the saddles of riders in the Tour de France, has released a summary of... FULL STORY >

We saw Tom Hardy getting ready for Oscar glory a few weeks back when the first trailer emerged for Legend. Now the second one has emerged, detailing the twins a bit better. FULL STORY >

Performance coaching is a vital process that enhances the growth and performance of an organisation ‒ it encourages individual responsibility and accountability. FULL STORY >

Gabsten Technologies has launched their managed backup as a service offering CloudProtect to the South African market. CloudProtect provides businesses with access to a hosted backup solution that is powered by... FULL STORY >

Having kickstarted the phablet movement themselves, Samsung's new Galaxy Note Edge offers a bit of innovation and high performance in a 5.6" curve-sporting frame. FULL STORY >

Want to win the Arsenal 2015/16 home kit shirt? Now is the chance with TechSmart and Puma! FULL STORY >

Microsoft, through its BizSpark programme, has now opened up a world of untapped opportunities for over 1600 South African start-ups, who have in turn created over 300 jobs. FULL STORY >

As a new component integrated into its Messenger app, reports say Facebook is testing out a new digital assistant, Moneypenny, with a view to compete with Chinese rival services. FULL STORY >

In a recent uptick in tax identity fraud, criminals have been targeting the HR departments of various companies in order to file fraudulent tax returns, says Carey van Vlaanderen CEO of ESET Southern Africa. FULL STORY >

At the stroke of midnight, the final chapter will have been written on one of the most widely deployed operating system in Microsoft’s history, as support ends for Windows Server 2003. FULL STORY >

The black rhino is endangered species, and scientists are struggling to cope with their dwindling numbers. To that end, they are using crowdfunding to sequence its genome. FULL STORY >

The innovation team is possibly the most important element to get right, but often can represent the greatest challenge to an ambidextrous organisation. Here are some ideas to get the ball rolling. FULL STORY >