Gartner predicts that by 2022, 70% of customer interactions will involve emerging technologies such as machine learning (ML) applications, chatbots and mobile messaging, up from 15% in 2018. FULL STORY >

Analytics company SAS is shaking itself up, realigning its customer facing structure in Europe, Middle East and Africa region (EMEA). The company explains why, and what other businesses should be doing as well. FULL STORY >

One of the many issues addressed at Cisco Live, held in Barcelona last week, was around addressing the challenges that that the rapid explosion of change that technology brings. FULL STORY >

The expanding role of the internet, challenges faced by businesses in a digital age and some exciting new announcements were all part and parcel of Cisco Live, held in Barcelona. FULL STORY >

5G is moving out of the nebulous realm of 'arriving soon' and becoming more tangible now, with Liquid Telecom announcing the first 5G wholesale roaming service in South Africa. FULL STORY >

Greg McDonald, the Director of Sales Engineering at Dell Technologies South Africa. offers insight into how the weighty issue of complexity can be addressed at mitigated when establishing multiple clouds. FULL STORY >

In five years, the world will have more than 40 billion devices. Locally, IoT specialist, Eseye, says that South African CIOs are recognising IoT (Internet of Things) and M2M (Machine to Machine) technologies as strategic imperatives, but the journey is... FULL STORY >

By Jonathan de Kock, Country Manager for Acronis Emerging Markets FULL STORY >

The fourth industrial revolution is changing the workplace with unprecedented speed. To remain relevant, companies and their employees must act now to prepare themselves for a vastly changed future of... FULL STORY >

Business leaders should take a page from companies further along the AI curve to access the skills needed for business transformation, says Lillian Barnard, the Managing Director at Microsoft South Africa. FULL STORY >

Mohammed Amin, Senior Vice President, Middle East, Russia, Africa, Turkey (MERAT), Dell Technologies explains why he believes automation will unlock our humanity, not replace it. FULL STORY >

Laila Pawlak, explains why thriving in a world of exponential technologies requires a shift to an exponential mindset at the recent SingularityU Summit. FULL STORY >

The SingularityU Summit, which took place in Johannesburg earlier this month, has come and gone, but the insights that it sparked remain. FULL STORY >

Desan Naidoo, the VP of SAS in South Africa, explains the relevance of analytics to South Africa, and what our number one use case for the technology is. FULL STORY >

Companies need to digitally transform not only to stay relevant, but also to realise the potentials that emerging technologies afford. That was a prevailing message at the recent SAS Analytics Experience, held in Milan, Italy. FULL STORY >