0 comments

Swinging the balance of power: now the customer really is in charge

By Press Release 23 January 2017

Genesys Interactive Intelligence forum gives insight into how companies can improve the customer experience in today’s digital age. FULL STORY >

0 comments

Addressing the laws of innovation

By Press Release 16 January 2017

Genesys Interactive Intelligence forum reveals that only innovations that diminish a limitation and change market rules will become disruptive FULL STORY >

(Page 1 of 1) 1 |

Read
Magazine Online
TechSmart.co.za is South Africa's leading magazine for tech product reviews, tech news, videos, tech specs and gadgets.
Start reading now >
Download latest issue

Have Your Say


What new tech or developments are you most anticipating this year?
New smartphone announcements (11 votes)
Technological breakthroughs (14 votes)
Launch of new consoles, or notebooks (9 votes)
Innovative Artificial Intelligence solutions (10 votes)
Biotechnology or medical advancements (16 votes)
Better business applications (6 votes)