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A.I. Customer Service: Are you talking to Mr. Bob or Mr. Bot?

By Opinion 11 October 2017

Chatbots have landed. They are infiltrating the world of marketing and they are here to stay. If that sounds slightly unsettling, this thought might be even more: chances are that you have interacted with a chatbot on more than one... FULL STORY >

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What was the top tech news story of 2017?
Bitcoin's surge (27 votes)
The rise of A.I. (7 votes)
The WannaCry ransomware attack (7 votes)
#DataMustFall (8 votes)
The iPhone X gets unveiled (9 votes)
All the new VOD Streaming options (0 votes)
The Nintendo Switch is released (2 votes)
The success of SpaceX (6 votes)