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Surviving and Thriving in 2023 – Trends and 4 Top Tips for Business Resilience and Continuity

 By Industry Contributor 1 June 2023

By Kate Mollett, Regional Director at Commvault Africa FULL STORY >

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Contact centres in the cloud: When, not if

 By Staff Writer 16 September 2014

Little more than existing infrastructure investments is holding South African contact centres back from a mass migration to the cloud, say key local players. Tracy Burrows investigates. FULL STORY >

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