Mirroring the promise - Why true customer enablement starts on the inside
By Industry Contributor 7 September 2026Graeme Thomson explains why exceptional customer service must begin internally by breaking down silos, creating greater clarity and communication, and building a human-centric culture that enables employees to deliver... FULL STORY >
Finding the women in technology blueprint
By Staff Writer 3 September 2026How the technology industry is moving beyond talking about women in technology and creating a pipeline for skills development that actually works. FULL STORY >
Redefine positions R101.2 billion portfolio for growth in a world shaped by structural change and AI
By Staff Writer 3 September 2026Redefine recently unpacked how it is adapting and innovating amid structural shifts in consumer behaviour, energy, technology, and the broader property market. FULL STORY >
Telecoms uptime is as much a function of finance as it is engineering
By Industry Contributor 21 August 2026By Elzette Cronje Jordaan, Head of Finance at Backspace Technologies FULL STORY >
Roche debuts new lab technology to improve diagnostics - and healthcare
By Ryan Noik 17 August 2026One of the most fascinating, and hopeful, applications for technology in my mind is in the health and wellness space and particularly in biotechnology. FULL STORY >
Challenging the changing rules of a career in technology
By Industry Contributor 14 August 2026Jessica Hawkey, Managing Director of redAcademy, challenges the narrative that AI is eliminating entry-level technology jobs. Instead, she explores why young professionals who gain practical, workplace-based experience are better... FULL STORY >
Interview with Mic Mann - Why AI fluency may decide who remains relevant in the next wave of work
By Ryan Noik 13 August 2026Singularity South Africa’s co-CEO Mic Mann explores agentic AI, exponential change and future-proofing Africa. FULL STORY >
When firewalls aren’t enough, human behaviour becomes the new security perimeter
By Industry Contributor 11 August 2026By Saurabh Prasad, Senior Solution Architect at In2IT Technologies FULL STORY >
Cisco and Jozi my Jozi cocreate Johannesburg’s renewal
By Ryan Noik 24 July 2026Once again demonstrating the importance and power of partnerships, Cisco and Jozi My Jozi recently joined forces to help make the revival of Johannesburg's inner city a reality. FULL STORY >
Share doesn’t mean surrender. Personal info revisions needed to digital ID rules
By Industry Contributor 20 July 2026By Gerhard Oosthuizen, Chief Technology Officer, Entersekt FULL STORY >
When intelligence moves closer to the action, so do the threats
By Industry Contributor 17 July 2026By Avinash Gupta, Head of COE (Centre of Excellence) at In2IT Technologies FULL STORY >
Singularity Summit South Africa deepens the conversation on quantum computing, AI and human potential
By Staff Writer 14 July 2026Singularity Summit South Africa has unveiled the next batch of speakers as forthcoming summit expands conversations around intelligence, humanity and the technologies reshaping society. FULL STORY >
Artificial intelligence is changing the rules of cybercrime
By Industry Contributor 10 June 2026By Avinash Gupta, Head of COE (Centre of Excellence) at In2IT Technologies FULL STORY >
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Technology matters, but trust is why clients stay
By Industry Contributor 10 June 2026By Cobus Olwage, Chief Executive Officer at IPT FULL STORY >
Your technology stack is not a customer experience strategy
By Industry Contributor 4 June 2026Buying the right tools is the easy part. Orchestrating technology, people, and process at the standard global customers expect is why specialist CX outsourcing exists, says Clinton Cohen, CEO of iContact BPO. FULL STORY >
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