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2026: The year customer service failed

By Industry Contributor 19 March 2026

By Nic Laschinger, technology director, Euphoria Telecom FULL STORY >

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Where virtualisation will take Africa’s telecommunications sector

By Industry Contributor 10 March 2026

Chris Mulder at Red Hat unpacks how African telecommunications companies can modernise their networks to support future growth, exploring the role of cloud-native technologies, virtualisation, artificial intelligence, and... FULL STORY >

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Own your loyalty channel

By Industry Contributor 10 March 2026

By Len Lubbe, CEO at LoyaltyPlus FULL STORY >

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Simplified Device Management for the Modern Enterprise

By Industry Contributor 6 March 2026

A new approach to managing enterprise devices is emerging that simplifies device management by bringing updates, security and compliance into a single platform. Dell Technologies’ Marc Layne explains how Dell Client Device Manager help IT... FULL STORY >

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Supply chain attacks top list of threats companies suffered over past 12 months

By Staff Writer 5 March 2026

Supply chain attacks have emerged as the most common cyberthreat facing businesses over the past year, according to a new Kaspersky global study. FULL STORY >

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Vertiv announces double stack Busway System that preserves white space for AI Data Centres

By Industry Contributor 5 March 2026

Vertiv, a global leader in critical digital infrastructure, today announced the expansion of the Vertiv PowerBar Track busway family with the introduction of a compact, high-capacity double-stack design... FULL STORY >

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Four ways SA's Top Employers are reversing the brain drain

By Staff Writer 4 March 2026

In the wake of the Recent Top Employers Awards, Adrian Seligman offered some insight into how South Africa can better retain it talent. FULL STORY >

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SA Companies Shine - Majority of Africa’s Top Employers Are Local

By Ryan Noik 2 March 2026

South Africa leads Africa’s top employers for 2026 with 155 local organisations recognised at a recent awards evening, while Vodacom came out top. FULL STORY >

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South Africa’s Retail Evolution Mirrors US Trends

By Industry Contributor 26 February 2026

Jonathan Allmayer from Dell Technologies South Africa explains the synergies between South African and US retailers, and how AI is reshaping retail. FULL STORY >

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Random Acts of AI are costing companies millions and finance can stop it

By Industry Contributor 23 February 2026

Moyo, a digital transformation and data solutions firm, is urging businesses to take a smarter approach to digital transformation, warning that unstructured AI adoption is wasting millions. FULL STORY >

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The Huawei Developer Competition underway with 353 teams

By Staff Writer 19 February 2026

The Huawei Developer Competition, Code4Mzanzi, has kicked off in partnership with the Department of Small Business Development and various academic institutions, including the University of Cape Town, the University of Johannesburg, the... FULL STORY >

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How SMEs can build AI-ready businesses starting with the right technology foundation

By Industry Contributor 18 February 2026

According to Sudesh Pillay, Executive Head of iStore Business, only 47% say AI is delivering meaningful revenue impact, but the problem isn’t ambition, it’s infrastructure. FULL STORY >

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The AI rebellion - When automation starts eroding trust

By Industry Contributor 18 February 2026

Anish Abraham, Digital Enablement Director at DUO Marketing + Communications, argues that the real risk of AI isn’t job displacement, it’s the rise of AI slop and the erosion of trust.  FULL STORY >

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How sovereign is your strategy? Introducing the Red Hat Sovereignty Readiness Assessment tool

By Industry Contributor 17 February 2026

Red Hat's Hans Roth addresses the critical issue of digital sovereignty, and unpacks what the company is doing to help businesses. FULL STORY >

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How good IT decisions can transform SA businesses

By Industry Contributor 17 February 2026

Werner Joubert, Commercial SYS Business Director (South Africa & SADC) at ASUS, explains the challenges facing the industry and how good IT leadership can best tackle them. FULL STORY >

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