The global COVID-19 pandemic has altered the way the world lives and works, and has forever changed the way customers and employees view communication and engagement. Adriaan van Staden from SelectONE CX explains. FULL STORY >

Curiosity is emerging as an essential skill in this new world of work. But while curiosity can address critical business challenges, many organisations struggle to develop and harness this skill. FULL STORY >

November has become a peak month for online shopping and combined with the rapid growth of e-commerce during the pandemic, this could be a recipe for cybersecurity disaster. Simeon Tassev unpacks... FULL STORY >

Security leaders know about the urgent need to rebuild their defence and mitigation infrastructure from the ground up – but where to start? David Jack from Citrix offers some ideas. FULL STORY >

Mandy Duncan, Aruba Country Manager for South Africa, unpacks the limitations of existing 2.4GHz and 5GHz spectrum, and talks to the power of Wi-Fi 6E, to help business leaders future proof their Wi-Fi investments. FULL STORY >

Lenovo's Jim Holland talks to the necessity for datacentres to adopt five particular priorities to be more energy efficient in light of the current energy crisis. FULL STORY >

Iron Mountain's latest survey dishes up disturbing results, and proof that business's risk management requires a rethink as human nature is leading to increased risks in the hybrid workplace. FULL STORY >

BT has announced it has developed ‘epidemiological AI’ based on the spread of viruses in humans to combat cyber-attacks. FULL STORY >

Kaspersky has joined with other Coalition Against Stalkerware experts to provide police officers with the requisite knowledge to investigate digital stalking. FULL STORY >

Human beings are wired to resist change. In the past, avoiding change and uncertainty kept us safe and sticking with what was known and comfortable kept us alive. But today this tendency can backfire and indeed have the opposite effect. Greg... FULL STORY >

When you put people at the heart of your business, you'll quickly realise what works and what doesn't, according to Canon South Africa Managing Director, David Preston. FULL STORY >

Over the course of the last year, one thing has become abundantly clear – technology has never been more central than it is right now. By Rola Dagher from Dell Technologies explains. FULL STORY >

The great unplanned work from home experiment has advanced thinking on workforce strategies, work models, and business models by decades. And we’re about to see a massive explosion in innovation because of it, says Tim Minahan, Executive Vice President... FULL STORY >

The financial disruption over the past 18 months by the pandemic has irrevocably changed the course of the world's economic path. Georgie Midgley explains what this means, and what we can do about it. FULL STORY >

The customer experience has become a critical point of competitive advantage, along with operational excellence and better risk management, including reputational, operational, and financial risk.... FULL STORY >