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What makes Africans excel at customer service

By Staff Writer 28 May 2024

Corporate brands seeking high-quality offshore Business Process Outsourcing (BPO) services are rightfully looking towards Africa as the next centre of excellence in this highly competitive global sector. Peter Andrew from CCI SA explains. FULL STORY >

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Harnessing business potential with 5G

By Industry Contributor 24 May 2024

By Neil Gouveia, Director, Africa, Zebra Technologies FULL STORY >

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Africa is an increasingly attractive market for BPO services

By Industry Contributor 21 May 2024

In celebration of World Africa Day on the 25th of May, CareerBox's Lizelle Strydom discusses the attractiveness of Africa for investment. FULL STORY >

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Next-gen data security: 5 innovations in protecting digital assets

By Industry Contributor 8 May 2024

By Dean Wolson, General Manager – Africa Infrastructure Solutions Group, Lenovo Africa FULL STORY >

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IBM Expands Software Availability to 92 Countries in AWS Marketplace, including South Africa

By Staff Writer 7 May 2024

IBM has announced the expanded availability of IBM solutions on the AWS marketplace in 92 countries including South Africa. FULL STORY >

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globalCom launches RAPID CCaaS for uninterrupted indoor communications in a crisis

By Press Release 16 April 2024

globalCom Africa, an innovative communication solutions company, has launched its latest technologically advanced communications solution; RAPID CCaaS (Crisis Communication as a Service). FULL STORY >

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Unified data management solutions can help the petrochemical industry with better decision-making

By Industry Contributor 11 April 2024

By Iniel Dreyer, Group Managing Director of Data Management Professionals South Africa and Gabsten Technologies FULL STORY >

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New Instax mini 99 instant camera adds unique analogue abilities for enhanced film photography

By Press Release 18 March 2024

Colour Effect Control and Brightness Control dials, plus Bulb Mode and Double Exposure Mode make for exceptional creative control on Instax’s high-end analogue model. FULL STORY >

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Women in datacentres must be prioritised

By Industry Contributor 14 March 2024

By Faith Waithaka, Cloud and Service Provider Segment Sales Lead: Anglophone Africa at Schneider Electric FULL STORY >

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Cloud repatriation will top IT agendas in 2024 – here’s what CIOs need to consider

By Industry Contributor 13 March 2024

President Ntuli, Managing Director for HPE South Africa identifies key considerations for CIOs navigating the shift towards cloud repatriation, which is set to dominate IT agendas in 2024. FULL STORY >

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Trusted AI needs a human at the helm

By Industry Contributor 11 March 2024

By Linda Saunders, Salesforce Director, Solution Engineering Africa FULL STORY >

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Could tech be the hero Africa's wildlife needs?

By Industry Contributor 8 March 2024

By Peter Knights, Wild Africa Fund CEO FULL STORY >

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Five ways startups can impress investors during due diligence

By Industry Contributor 7 March 2024

By Philani Mzila, Investment Manager, Founders Factory Africa FULL STORY >

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Fintechs are aiding financial inclusion across sub-Saharan Africa

By Industry Contributor 7 March 2024

As the Southern African Development Community sees growth in fintech operators, it will become easier and safer for people to send money back home, writes Nikki Kettles, Executive of Licences and Payments Regulation at Mukuru. FULL STORY >

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Airtel Africa To Host Ground-Breaking Event for New Nxtra Data Centre in Lagos

By Press Release 7 March 2024

Airtel Africa is set to host a ground-breaking ceremony to kick off the construction of its first Nxtra Data Center. FULL STORY >

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