Research from MIT SMR Connections reveals the best practices of highly successful CX teams to win business and loyalty. FULL STORY >

BT today announced it is building a flexible, resilient and secure network for Deutsche Post DHL Group to support the global logistics powerhouse in its drive to digitalise supply chains in a sustainable way. FULL STORY >

There’s a LOT happening at this year’s Comic Con Africa, and it seems that the organisers are not looking to stop soon. FULL STORY >

Lenovo recently debuted its new ThinkSmart Collaboration Solutions to help organisations embrace hybrid working models. FULL STORY >

According to a new survey 9 in 10 people in South Africa report increased use of digital payments in the past year FULL STORY >

Applications are now open for those who want to be part of Microsoft South Africa and Business Engage’s new Women Take IT to the Stage Academy initiative – but you will have to act fast. FULL STORY >

By Gary Allemann, Managing Director at Master Data Management FULL STORY >

According to Andrew Springate, CEO of tech and financial gateway service provider PAYM8, things are starting to shift as Africa’s digital payments race begins and true financial participation and inclusion becomes a reality. FULL STORY >

The local launch date of Disney+ was confirmed this morning, along with prices for the service and some of what viewers will be able to access on the channel. FULL STORY >

In a first for the property industry in South Africa, Meridian Realty now has an online offer to purchase (OTP) generator that automates the process and produces a customised document that fulfil all legal requirements. FULL STORY >

Digital transformation has accelerated significantly due to the COVID-19 pandemic, and now new SAS research has identified strategies to capitalise on this pivotal moment and empower data scientists and organisations. FULL STORY >

Here are a few noteworthy benefits of air conditioning that will result in a happier home. FULL STORY >

By James Hickman, Head of Sales at Altron Karabina FULL STORY >

By Dharshan Naidoo, Sales Team Lead for SADC at Infobip FULL STORY >

Kaspersky reveals the hidden capabilities of VPN services, with five unexpected scenarios where using a VPN proves its worth. FULL STORY >