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Amazon opens up Alexa's voice technology to devs
By Robin-Leigh Chetty 20 April 2017It appears as if Alexa, or similar voice controlled assistants, could be ported to other devices and products in future. FULL STORY >
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Facebook challenges developers in the Middle East and Africa to create the smartest Bots for Messenger
By Press Release 15 February 2017Facebook is asking developers across the Middle East and Africa to create innovative bots in the Bots for Messenger Developer Challenge. FULL STORY >
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Putting the robots on hold at contact centres
By Press Release 6 January 2017Efficiency can be designed, built and enhanced; it’s the goal of any IT department to optimise efficiency and boost productivity, and, increasingly, customers have come to expect that, too, notes Wynand Smit, CEO of INOVO. FULL STORY >
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