A.I. Customer Service: Are you talking to Mr. Bob or Mr. Bot?
By Opinion 11 October 2017Chatbots have landed. They are infiltrating the world of marketing and they are here to stay. If that sounds slightly unsettling, this thought might be even more: chances are that you have interacted with a chatbot on more than one... FULL STORY >
Twitter adds tool to better find sports-related tweets
By Robin-Leigh Chetty 11 October 2017Part of Twitter mobile's new Happening Now tab, users will be able to better find tweets relating to sport events. FULL STORY >
Twitter is reportedly working on tweetstorm feature
By Robin-Leigh Chetty 11 September 2017The feature remains hidden for now, but could be headed for public testing soon. FULL STORY >
New MediaTek Helio chipsets deliver rich features to booming mid-range market
By Press Release 30 August 2017MeduaTek says its new Helio P23 and P30 deliver high performance LTE connections, power efficiency and support for next-generation dual-camera features. FULL STORY >
International experts on hand at Canon SA’s first ever stand at Mediatech Africa
By Press Release 19 July 2017Buoyed by great gains and poised for more growth in the professional video market, Canon South Africa will for the first time showcase its full range of pro video camera equipment at MediaTech Africa. FULL STORY >
Best practices for customer service on social media
By Staff Writer 13 July 2017Find out what you should be doing and what you should avoid with customer service via social media. FULL STORY >
Facebook to begin testing out ads in Messenger app worldwide
By Robin-Leigh Chetty 12 July 2017The social media company has confirmed plans to expand beta testing on home screen ads in Facebook Messenger. FULL STORY >
New paperclip links, backdrops and voice filters added to Snapchat
By Robin-Leigh Chetty 6 July 2017Snapchat debuts new add-ons that users should be more excited to use than Snap Map. FULL STORY >
Nike will soon allow people to buy shoes via Instagram
By Robin-Leigh Chetty 6 July 2017The Swoosh brand is looking beyond Amazon, with plans to facilitate purchases via Instagram in the future. FULL STORY >
Snapchat releases update to create custom geofilters
By Robin-Leigh Chetty 3 July 2017Following its divisive Snap Map feature, Snapchat has released a new tool that allows users to customise their geofilter. FULL STORY >
Two billion people coming together on Facebook
By Press Release 28 June 2017There are now two billion people connecting and building communities on Facebook every month, according to the social media platform. FULL STORY >
Airwheel C5 multimedia helmet
By Robin-Leigh Chetty 21 June 2017A step up from your standard bike helmet, the Airwheel C5 is fill to the brim with technology, and has a price tag to match. FULL STORY >
Reddit to begin fundraising as valuation set at $1.7 billion
By Robin-Leigh Chetty 19 June 2017The front page of the internet is aiming to get some investment. FULL STORY >
New Wits Journalism and Media Innovation Hub open for applications now
By Press Release 1 June 2017Applications now open for a new six-month innovation support programme for existing or new South African journalism and media teams. FULL STORY >
Does advertising need to catch up with the internet? - The MediaShop
By Staff Writer 15 May 2017Do brands need to understand their influencers? Avtaar Mohanlall, Digital Media Strategist at The MediaShop says "Hell Yes!" FULL STORY >
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