In this multi-part interview with Avaya's MD, Brett Butler, he explains why organisations need to adapt to serving a new kind of evolving customer and providing them with a holistic customer experience. FULL STORY >

Technology has evolved to the point where it can transform human engagement. Rod Jones from Callbi explains. FULL STORY >

As the recent floods in KwaZulu-Natal have so starkly demonstrated, climate change is not a problem that is waiting to happen, but is happening right now, often with dire consequences. It also calls for companies to innovate with... FULL STORY >

A new enhancement to Avaya OneCloud Experience Platform enables businesses to elevate their customer experience in just a few minutes. FULL STORY >

Ahead of Earth Day tomorrow, Paula Sartini reveals how you can reduce your carbon footprint - just by being more conscious of what you are doing with your email. FULL STORY >

In the last few years, a new breed of leaders has emerged. They are purpose-driven innovators, and their impact on the world is just as significant as any other great leaders in history. Mohammed Amin from Dell Technologies explains. FULL STORY >

The explosion of cloud computing in recent years has highlighted the opportunity to close the gap in cloud and other technology skills in South Africa and the rest of Africa to accelerate economic growth. FULL STORY >

New survey findings reveal what the future will hold in the next ten to fifty years, according to children. The future, as children aged 5-11 see it, brings exciting, wacky technological advancements but some... FULL STORY >

Sumit Kumar Sharma, Enterprise Architect and Head of Advisory Services at In2IT Technologies explains the many applications that blockchain can hold. FULL STORY >

Mandy Duncan, Aruba Country Manager South Africa, highlights how retailers must capatilise on the momentum of transformational activities to build the flexibility that is demanded of businesses today. FULL STORY >

By Kim Furman, Synthesis Marketing Manager FULL STORY >

IBM has announced the launch of its Client Engineering team in the Middle East and Africa (MEA) for clients and business partners in a bid to deliver an enhanced client experience focused on co-creation, technical eminence... FULL STORY >

Digital acceleration is impacting how we work, live, and consume services. In addition, the digital evolution of Financial Services Organizations (FSOs) raises essential questions about the future of banking.... FULL STORY >

Microsoft South Africa and NPO Living with Cancer announced today that they have partnered to build and strengthen the capabilities of South Africa’s first patient-led cancer registry using cloud computing platform Microsoft... FULL STORY >

The metaverse is slowly coming to life, but it introduces questions around cybersecurity that organisations need to answer, today. FULL STORY >