Facebook reportedly testing digital assistant for its Messenger app
By Robin-Leigh Chetty 14 July 2015 | Categories: newsGet ready to fine tune your Sean Connery impressions, as Facebook is reportedly testing out a new digital assistant for its Messenger service, codenamed Moneypenny. According to sources at The Information, the new service will form part of Facebook's Messenger app, with a specific focus on ordering and delivering products to users.
Those expecting a service to rival that of Apple's Siri or Microsoft's Cortana may be slightly disappointed, as Moneypenny is designed to work more like a "traditional concierge system" than an out and put personal assistant. The service will also be run by humans, according to The Information, and work in a similar way to Magic and GoButler.
To that end, The Verge states that Moneypenny will most likely compete against similar applications, that put users in contact with "trained operators" via text messages, and allows them to order everything from takeaways and flights, to clothing and accommodation.
Furthermore, The Verge believes this latest reported development is aimed at giving Facebook a rival within the Asian markets, where Chinese offerings like WeChat and Line have boomed. As for when Moneypenny will officially make its debut on Messenger, little is known at this stage, but it appears as if the service has improved on its functionality of late, integrating video calling and payment service in recent months.
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