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How AI is redefining the contact centre as a conversational experience hub

By Industry Contributor 27 May 2026

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By Lauren Potgieter, Country Manager at Infobip South Africa FULL STORY >


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May contain nuts: The need for AI health warnings

By Industry Contributor 27 May 2026

By Satish Antony, Director: Chief Analytics and Strategy Officer, AfroCentric FULL STORY >

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The next shift in commerce: Why SA businesses must become “unmissable” to AI

By Industry Contributor 25 May 2026

By Adheesh Ori, Customer and Growth lead for Consumer Goods & Services, Retail and Automotive at Accenture Song and Rajesh Duvooru, Commercial Account Director for Consumer Goods & Services at Accenture, South... FULL STORY >

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Purpose-driven technology – transforming workforce management for a more efficient future

By Industry Contributor 25 May 2026

By Vanessa Ruch, Deputy CEO at Workforce Holdings Limited FULL STORY >

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Payments are modernising faster than most businesses realise

By Industry Contributor 25 May 2026

Chris Wood, Managing Executive: Product at Absa Business Banking, reflects on the changing payments landscape and what it means for businesses navigating an evolving economy, ahead of the Absa Commercial Payments Summit 2026. FULL STORY >

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Singularity Summit returns to inspire Africa’s Future this October

By Staff Writer 21 May 2026

Global thought leaders return to Johannesburg to explore AI, quantum computing, digital identity and the next era of human potential FULL STORY >

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The VPN era is ending, and South African businesses need a cleaner access model

By Industry Contributor 21 May 2026

By Warren Gordon, BU Executive at Duxbury Networking FULL STORY >

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Trust is infrastructure. And Africa’s fintech reckoning proves it 

By Industry Contributor 21 May 2026

By Salvador Anglada, Optasia Group CEO FULL STORY >

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When did your virtual desktop last earn its keep?

By Industry Contributor 21 May 2026

On-premises virtual desktop infrastructure was once the only serious option for companies needing a centralised and managed desktop environment. That’s no longer true, says Chris Badenhorst, Head of Azure Core Services at Braintree.  FULL STORY >

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Can smart water create smart cities?

By Industry Contributor 12 May 2026

"Digitising water systems reduces non‑revenue water and operating costs, which is a prerequisite for any municipality attempting to modernise toward smart‑city standards," says Chetan Mistry, Strategy and Marketing Manager, Xylem WSS (AMETI). FULL STORY >

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The hidden cost of cloud complexity (and what to do about it)

By Industry Contributor 12 May 2026

By Othelo Vieira, technical product manager lead, Cloud On Demand FULL STORY >

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