What makes Africans excel at customer service
By Staff Writer 28 May 2024Corporate brands seeking high-quality offshore Business Process Outsourcing (BPO) services are rightfully looking towards Africa as the next centre of excellence in this highly competitive global sector. Peter Andrew from CCI SA explains. FULL STORY >
Africa is an increasingly attractive market for BPO services
By Industry Contributor 21 May 2024In celebration of World Africa Day on the 25th of May, CareerBox's Lizelle Strydom discusses the attractiveness of Africa for investment. FULL STORY >
Why more companies should invest in socially responsible hiring
By Industry Contributor 13 February 2024Lizelle Strydom, Managing Director, CareerBox Africa, explains why impact sourcing is essential now. FULL STORY >
Making an investment in the future
By Industry Contributor 26 January 2024Peter Andrew, the CEO of CCI South Africa, explains why role played by the BPO industry in investing in South Africa’s youth is critical tothe country's future. FULL STORY >
Industry Insight: Our diversity is Africa's superpower
By Industry Contributor 17 January 2024Lizelle Strydom from CareerBox begins 2024 by unpacking how diversity is key to our growth, and why talent holds hope for the continent's development. FULL STORY >
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