ABC News reports on Sophia, a robot with human features that has been granted citizenship during this week in Saudi Arabia. It was soon met with backlash, however, seeing that the robot, Sophia, is said to now have more rights... FULL STORY >

Chatbots have landed. They are infiltrating the world of marketing and they are here to stay. If that sounds slightly unsettling, this thought might be even more: chances are that you have interacted with a chatbot on more than one... FULL STORY >

According to Twitter, 201 Russia-linked accounts have been found spreading misinformation around the 2016 US Election. FULL STORY >

By Bruce von Maltitz, Co-founder and Joint CEO, 1Stream FULL STORY >

By Jean-Claude Bastos de Morais, Innovation Influencer and Founder, African Innovation Foundation FULL STORY >

The future of human-computer interaction will be up for debate in Cape Town this week, when some of the world’s leading thinkers and practitioners in the cutting-edge field of conversational interfaces will... FULL STORY >

This week (25 May) at BotCon in Cape Town, South African developers and enterprises will showcase some of the ways they’re putting the newest artificial intelligence (AI) technologies to work. Some of the latest developments are a little... FULL STORY >

Facebook has selected 60 finalists from the hundreds of entries it received from across the Middle East and Africa for the Bots for Messenger Developer Challenge. FULL STORY >

Marius de la Rey and Jan Moganwa of Absa, give their takes on how bots can add value to the workplace, and in particular help deliver better customer service. FULL STORY >

It appears as if Alexa, or similar voice controlled assistants, could be ported to other devices and products in future. FULL STORY >

Facebook is asking developers across the Middle East and Africa to create innovative bots in the Bots for Messenger Developer Challenge. FULL STORY >

Pete Matthaei, BrandChat director and co-founder, says the best way of improving customer service is by being immediately accessible via instant messaging platforms. FULL STORY >

Orange Business Services’ CTO, Mark McCallum, looks into robotic technologies and how these are changing the workplace, and will continue to do so in future. FULL STORY >

Dr. Roze Phillips, managing director for Accenture Consulting, discusses the impact AI will have on the workplace and how to prepare for it. FULL STORY >

Efficiency can be designed, built and enhanced; it’s the goal of any IT department to optimise efficiency and boost productivity, and, increasingly, customers have come to expect that, too, notes Wynand Smit, CEO of INOVO. FULL STORY >