Providing shared services that offer excellence to everyone in the value chain
By Industry Contributor 27 February 2024Mithum Singh, Chief Services Officer, CCI South Africa explains the bounty and benefits that the global shared services sector can bring to the country. FULL STORY >
Making an investment in the future
By Industry Contributor 26 January 2024Peter Andrew, the CEO of CCI South Africa, explains why role played by the BPO industry in investing in South Africa’s youth is critical tothe country's future. FULL STORY >
Just like books, contact centres will never go out of style
By Industry Contributor 11 October 2023Mithum Singh, Managing Director, CCI South Africa explains why AI will not jeopardise the BPO sector, but it will make it more competitive. FULL STORY >
CareerBox and BPO offer an Answer to the Scourge of Unemployment
By Ryan Noik 22 September 2023A recent visit to the headquarters of global business process outsourcing company CCI South Africa in Kwa-Zulu Natal was rich with insights into addressing one of the most pressing challenges facing South Africa: unemployment. FULL STORY >
CCI South Africa clean up recent BPESA GBS Alchemy awards
By Staff Writer 18 November 2022Leading Durban-based contact centre, CCI stole the show at the recent BPESA awards, walking away with more accolades than any other business, showing the power of the South African youth. FULL STORY >
Five strategies to bridge the gender divide in business leadership
By Industry Contributor 29 August 2022More than two thirds of South African managers are men. Anusha Ramraj, Financial Director, CCI South Africa questions where local companies are falling short and what we can learn from those getting it right FULL STORY >
Digital identity - A crucial business requirement post-Covid
By Staff Writer 29 November 2021Along with possible vaccination mandates, digital authentication is being pushed into the limelight in the wake of the latest variant of the Covid-19 virus. FULL STORY >
Growing demand for fake vaccine passports leading to new phishing risks
By Staff Writer 16 November 2021Demand for fake vaccination cards appears to be on the rise in South Africa, with several reports noting incidents in which people request fake vaccination cards in order to be able to travel, and even cases in which... FULL STORY >
South Africans must not post a picture of their vaccination card on social media, urges security expert
By Staff Writer 22 September 2021Be wary of where you post pictures of your vaccination card, or who you show it to, because while you’re celebrating, scammers are paying attention too. FULL STORY >
Love is safety: 29% of South Africans surveyed would only date someone who is vaccinated
By Staff Writer 14 July 2021A new global survey, commissioned by Kaspersky, explores the role of dating apps and the current state of technology and relationships in lieu of the pandemic. FULL STORY >
Customers to increase spending once vaccines have been rolled out, SAS research finds
By Staff Writer 17 June 2021According to the latest research from SAS, the vaccine rollout will also herald a shot in the arm for the economy. FULL STORY >
COVID-19 vaccines for sale on the underground for $250 to $1200
By Staff Writer 4 March 2021With the world currently undergoing one of the largest and most complex vaccination campaigns in history, it is not surprising that scammers and sellers on the dark market have been eager to make a profit off the process. FULL STORY >
Unpacking the cybersecurity threats to the COVID-19 vaccine
By Industry Contributor 18 February 2021The most in-demand item on the global stage right now is quite easily the Covid-19 vaccine. Unfortunately cybercriminals know this too and are likely to act accordingly. Raymond Pompon from F5 Labs explains what to watch out for. FULL STORY >
Beyond Wireless provides global vaccine cold chain solution to help save millions of lives
By Press Release 22 November 2016Johannesburg based company, Beyond Wireless, has developed a simple, user-friendly African solution to the global challenge of monitoring the vaccine cold chain, ColdCloud, which helps to prevent millions... FULL STORY >
Google self-driving car recently involved in accident as other vehicle
By Robin-Leigh Chetty 26 September 2016With autonomous vehicles coming under higher scrutiny of late, one of Google's self-driving cars was involved in an accident where the other vehicle ran a red light. FULL STORY >
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