Peter Andrew, CEO, CCI South Africa unpacks several key trends that are driving innovation, growth, and transformation in the business process outsourcing space. FULL STORY >

Business Process Outsourcing industry leader CCI South Africa, and its partner organisation, impact sourcing service provider CareerBox Africa, were recognised for their contribution to the BPO... FULL STORY >

Corporate brands seeking high-quality offshore Business Process Outsourcing (BPO) services are rightfully looking towards Africa as the next centre of excellence in this highly competitive global sector. Peter Andrew from CCI SA explains. FULL STORY >

Mithum Singh, Chief Services Officer, CCI South Africa explains the bounty and benefits that the global shared services sector can bring to the country. FULL STORY >

Peter Andrew, the CEO of CCI South Africa, explains why role played by the BPO industry in investing in South Africa’s youth is critical tothe country's future. FULL STORY >

Mithum Singh, Managing Director, CCI South Africa explains why AI will not jeopardise the BPO sector, but it will make it more competitive. FULL STORY >

A recent visit to the headquarters of global business process outsourcing company CCI South Africa in Kwa-Zulu Natal was rich with insights into addressing one of the most pressing challenges facing South Africa: unemployment. FULL STORY >

Leading Durban-based contact centre, CCI stole the show at the recent BPESA awards, walking away with more accolades than any other business, showing the power of the South African youth. FULL STORY >

More than two thirds of South African managers are men. Anusha Ramraj, Financial Director, CCI South Africa questions where local companies are falling short and what we can learn from those getting it right FULL STORY >

Along with possible vaccination mandates, digital authentication is being pushed into the limelight in the wake of the latest variant of the Covid-19 virus. FULL STORY >

Demand for fake vaccination cards appears to be on the rise in South Africa, with several reports noting incidents in which people request fake vaccination cards in order to be able to travel, and even cases in which... FULL STORY >

Be wary of where you post pictures of your vaccination card, or who you show it to, because while you’re celebrating, scammers are paying attention too. FULL STORY >

A new global survey, commissioned by Kaspersky, explores the role of dating apps and the current state of technology and relationships in lieu of the pandemic. FULL STORY >

According to the latest research from SAS, the vaccine rollout will also herald a shot in the arm for the economy. FULL STORY >

With the world currently undergoing one of the largest and most complex vaccination campaigns in history, it is not surprising that scammers and sellers on the dark market have been eager to make a profit off the process. FULL STORY >