Business Process Outsourcing industry leader CCI South Africa, and its partner organisation, impact sourcing service provider CareerBox Africa, were recognised for their contribution to the BPO industry at the BPESA GBS Alchemy Awards recently.

CCI South Africa scooped top honours in the Top Offshore Campaign Award, the Top National Inclusive Hiring Award and the Top Leadership Development Programme Award, where the company had also been listed as a finalist for their Ubuntu and Masakhane programmes. CareerBox Africa was the winner in the Top Impact Sourcing Partner Award and was nominated as a finalist in the Top GBS Community Impact category.

CCI and CareerBox employees have also been recognised for their outstanding work, with finalists recognised in the categories of Top GBS Analyst, Top GBS Support Professional, Top GBS Workforce Planning Professional and Top GBS Operational Manager Award category.

“I am incredibly proud to see our valued employees recognised for their phenomenal work, and to see CCI and CareerBox receiving due recognition for their ongoing work in the BPO industry. These accolades are a testament to our extremely high standards of operation, and it’s deeply rewarding to see the company, and in particular, our employees, be recognised as market leaders who consistently deliver world-class work in the South African BPO industry,” says Peter Andrew, CEO of CCI South Africa.

“As a people-centred business, it is an honour to be recognised in the Business Process Outsourcing industry for our ongoing work and commitment to impact sourcing and the results it achieves for our talented disadvantaged youth. Awards like this inspire us to keep pushing to change the lives of the people who walk through our doors every day looking for an opportunity,” says Lizelle Strydom, CareerBox Africa Managing Director.

CCI South Africa is a BPO organisation that caters to a large portfolio of international clients. With its emphasis on growth, quality service delivery and commitment to excellence, it has become the top tier BPO operator in South Africa, investing heavily in building the BPO industry in South Africa by developing industry expertise and digital skills integration in its employees.

“We are only able to achieve the stellar results that we deliver for our clients because of the talented and committed individuals contributing to this massive team effort. I feel humbled and deeply appreciative to lead this team and work with exceptional people every day. This is the embodiment of our spirit of ‘human connections, business results’ that is the heart of CCI,” adds Andrew.