There is some good news regarding contact centres, both for agents using and for customers experiencing them, as Interactive Intelligence has launched its customer engagement cloud service, Pure Cloud, in South... FULL STORY >

Local organisations can now benefit from reduced communications costs and enhanced collaboration, with the release of T-Systems’ Cloud-based Dynamic Unified Communications solution. FULL STORY >

Steven Cohen, head of Sage One International, discusses the use of software within the SME space and understanding when and where to upgrade. FULL STORY >

IBM has announced that it is opening a new IBM Cloud Data Center in Johannesburg, South Africa. FULL STORY >

Scott Guthrie, executive vice president, Cloud and Enterprise group at Microsoft recently detailed the support of SQL server on Linux, as well as the company's upcoming Data Driven event on 10 March. FULL STORY >

Integr8 has developed a suite of solutions to support companies with the right technology towards positioning themselves powerfully within the digital space. With cloud-based infrastructure to allow flexibility and... FULL STORY >

Western Digital Corporation, a world leader in connected storage solutions, has updated its prosumer solutions with My Cloud EX2 Ultra, a high-performance, two-bay network attached storage (NAS) system. The My Cloud EX2 Ultra NAS is... FULL STORY >

For many users, public cloud solutions do not offer appropriate levels of security for data, and also are typically limited in the amount of storage that can be accessed in a cost effective manner. As a result, personal cloud solutions are becoming... FULL STORY >

EMC Corporation has announced the availability of a range of new products that can transform the way organisations store and use data. FULL STORY >

Building and managing a successful business in today's challenging economic environment is an art. Whilst companies have no option but to embrace technology, to take advantage of the efficiencies and cost savings it has to offer, they... FULL STORY >

EMC Corporation has announced the availability of the newest version of ECS (EMC Elastic Cloud Storage), v2.2. With the industry’s most complete suite of software-defined storage (SDS) solutions, EMC is firmly committed to helping... FULL STORY >

Expanded ecosystem including StrongLoop and Cloudant accelerate business transformation. New systems deliver data management and API tools for service providers, small, mid-size businesses FULL STORY >

Everyone knows that the cloud is growing as a market. However, many companies still struggle with the concept or the reasons why it can benefit their business FULL STORY >

Cloud solutions provider One Channel has launched MobiWork Mobile Workforce Solution (MWS), a complete smartphone and cloud-based mobile workforce management solution that is built for any business with employees in the field FULL STORY >

NetApp announced new solutions, services, and partnerships that provide customers with the enterprise data protection that they need to confidently embrace the hybrid cloud FULL STORY >