Data from Infobip shows impact of conversational customer experiences and GenAI in 2023
By Press Release 28 March 2024New research from global cloud communications platform Infobip reveals how conversational customer experiences and generative AI developments have created a long-lasting impact for how people and brands... FULL STORY >
A call to rethink data protection in today's threat landscape
By Industry Contributor 28 March 2024By Modeen Malik, Principal Systems Engineer at Commvault FULL STORY >
More on Google's Ads Safety Report 2023
By Industry Contributor 27 March 2024By Duncan Lennox, VP & GM of Ads Privacy and Safety at Google FULL STORY >
What is your new company laptop costing the environment?
By Industry Contributor 27 March 2024By Hermann Frankfurth, General Manager: Remarketing at RentWorks FULL STORY >
Four tips to avoid online ticket fraud
By Industry Contributor 26 March 2024Live music concerts and sports matches are back with a bang this year. Emmanuel Tzingakis, Technical Lead: Sub-Saharan Africa at Trend Micro, shares his advice on how to stay safe when buying tickets online. FULL STORY >
Leveraging the omnichannel can dramatically improve debt collection and customer service
By Industry Contributor 26 March 2024By Martie De Beer, Executive: Contact Centre, Telviva FULL STORY >
inDrive Announces Safety Updates for Riders and Drivers
By Industry Contributor 26 March 2024inDrive, the global mobility and urban services platform, has upgraded the safety features of its ride-hailing app, to further protect the people using its platform. inDrive’s updated Safety Centre now allows their support team to... FULL STORY >
Assuring your IoT business success through effective connectivity and infrastructure
By Industry Contributor 22 March 2024By James Faasen, Infrastructure and System Administrator at Trinity Media Solutions FULL STORY >
How artificial intelligence influences technological innovation
By Industry Contributor 22 March 2024With artificial intelligence (AI) becoming massively entrenched in everyday life, enterprises are using the emerging technology to foster innovation. The age of AI has seen organisations and industries rethinking their business... FULL STORY >
Synthesis’ Award-Winning Gen AI Solutions Take Centre Stage with AWS
By Press Release 22 March 2024Amazon Web Services (AWS) recently hosted an exclusive event “Elevating Possibilities with Partners - a Showcase of GenAI Excellence” in South Africa. This event brought together ten esteemed partners, including... FULL STORY >
Software developers must protect themselves and clients from GenAI risks
By Press Release 22 March 2024The latest PWC insight shows that a large number of CEOs have embraced the efficiencies that generative AI can bring to their business, with 51% of respondents saying they had already integrated AI into business... FULL STORY >
Is API security the weak point in your cyber defence?
By Industry Contributor 20 March 2024By Simeon Tassev, MD and QSA at Galix FULL STORY >
Sealy Posturepedic showcases revolutionary SAM technology
By Press Release 20 March 2024Sealy Posturepedic, renowned globally for its advancements in sleep technology, proudly showcases its ground-breaking Spinal Alignment Mannequin (SAM) technology this World Sleep Awareness Month (March 2024). FULL STORY >
How much more an average household could be paying for electricity in April
By Press Release 20 March 2024An average South African household could be spending as much as R480 extra on their monthly electricity bills from April, translating to an additional R5 760 each year. FULL STORY >
Cable protection for longer run
By Press Release 19 March 2024Polymer energy chain manufacturer, igus, has introduced a new lighter weight e-chain for cable management/protection applications with large unsupported lengths and high fill weights that was previously the domain of larger, more expensive energy chains. FULL STORY >
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