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How artificial intelligence is re-shaping international arbitration practice

By Industry Contributor 11 April 2024

By Chandni Gopal, Partner, Prianka Soni, Senior Associate & Amaarah Mayet, Associate, Webber Wentzel FULL STORY >

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Unified data management solutions can help the petrochemical industry with better decision-making

By Industry Contributor 11 April 2024

By Iniel Dreyer, Group Managing Director of Data Management Professionals South Africa and Gabsten Technologies FULL STORY >

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Banks must embrace next-generation solutions to meet customer demand for a data-driven journey

By Industry Contributor 11 April 2024

By Dean Baker, Squad Lead, BFSI from Infobip FULL STORY >

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8 in 10 fraud fighters expect to deploy GenAI by 2025

By Staff Writer 4 April 2024

A new global survey of anti-fraud pros by the ACFE and SAS reveals incredible GenAI enthusiasm – but past benchmarking studies suggest a more challenging reality. FULL STORY >

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Boosting fixed wireless performance

By Industry Contributor 2 April 2024

By Teresa Huysamen, Wireless Business Unit Manager at Duxbury Networking FULL STORY >

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Adopting IT Service Management to deliver customer value

By Industry Contributor 28 March 2024

By Muggie van Staden, Managing Director of Obsidian Systems, a Platinum Atlassian Partner FULL STORY >

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Data from Infobip shows impact of conversational customer experiences and GenAI in 2023

By Press Release 28 March 2024

New research from global cloud communications platform Infobip reveals how conversational customer experiences and generative AI developments have created a long-lasting impact for how people and brands... FULL STORY >

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A call to rethink data protection in today's threat landscape

By Industry Contributor 28 March 2024

By Modeen Malik, Principal Systems Engineer at Commvault FULL STORY >

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More on Google's Ads Safety Report 2023

By Industry Contributor 27 March 2024

By Duncan Lennox, VP & GM of Ads Privacy and Safety at Google FULL STORY >

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What is your new company laptop costing the environment?

By Industry Contributor 27 March 2024

By Hermann Frankfurth, General Manager: Remarketing at RentWorks FULL STORY >

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Four tips to avoid online ticket fraud

By Industry Contributor 26 March 2024

Live music concerts and sports matches are back with a bang this year. Emmanuel Tzingakis, Technical Lead: Sub-Saharan Africa at Trend Micro, shares his advice on how to stay safe when buying tickets online. FULL STORY >

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Leveraging the omnichannel can dramatically improve debt collection and customer service

By Industry Contributor 26 March 2024

By Martie De Beer, Executive: Contact Centre, Telviva FULL STORY >

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inDrive Announces Safety Updates for Riders and Drivers

By Industry Contributor 26 March 2024

inDrive, the global mobility and urban services platform, has upgraded the safety features of its ride-hailing app, to further protect the people using its platform. inDrive’s updated Safety Centre now allows their support team to... FULL STORY >

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Assuring your IoT business success through effective connectivity and infrastructure

By Industry Contributor 22 March 2024

By James Faasen, Infrastructure and System Administrator at Trinity Media Solutions FULL STORY >

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How artificial intelligence influences technological innovation

By Industry Contributor 22 March 2024

With artificial intelligence (AI) becoming massively entrenched in everyday life, enterprises are using the emerging technology to foster innovation. The age of AI has seen organisations and industries rethinking their business... FULL STORY >

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