Gartner predicts that by 2022, 70% of customer interactions will involve emerging technologies such as machine learning (ML) applications, chatbots and mobile messaging, up from 15% in 2018. FULL STORY >

Analytics company SAS is shaking itself up, realigning its customer facing structure in Europe, Middle East and Africa region (EMEA). The company explains why, and what other businesses should be doing as well. FULL STORY >

Alexander Moiseev, Chief Business Officer, Kaspersky outlines the company's top five tech developments for the rest of 2020. FULL STORY >

In five years, the world will have more than 40 billion devices. Locally, IoT specialist, Eseye, says that South African CIOs are recognising IoT (Internet of Things) and M2M (Machine to Machine) technologies as strategic imperatives, but the journey is... FULL STORY >

Gary Allemann, managing director of Master Data Management, offers his perspective on how to attain value from machine to machine and IoT. FULL STORY >

What will better digital assistants mean for users, and will they replace customer service agents entirely? Craig Nel, Mobile & Cognitive Experience (MCX) Leader at Oracle Middle East, Africa and Turkey, offers his perspective. FULL STORY >

There are two book bundles currently going – one for writers, and one for those wanting to create something a bit more, well, artificial. FULL STORY >

Sarah George, ERP/EPM Cloud Applications Business Development Manager and Product Leader at Oracle, explains the rise of digital assiiistants, and what it will mean for the financial sector. FULL STORY >

This glimpse of the future was crafted by Matt Aberline and Dave Mackenzie, Aurecon. FULL STORY >

Zakes Socikwa, cloud big data and analytics lead at Oracle, explains why AI and machine learning are vital to the digital age in which we live. FULL STORY >

There are two interesting and relevant book bundles currently on offer over at Humble Bundle. FULL STORY >

Gartner has identified five emerging technology trends that are set to blur the lines between humans and machines. FULL STORY >

In the continuation of the interview with Jay Parker, Dell’s president of the client product group gave his view of how the PC may change, its future, and why local storage still cannot be beat, even as cloud computing comes... FULL STORY >

What is the fate of the PC in a world gone mobile and digital? What's its future and does it even have one? Jay Parker, the president of the client product group at Dell answers these questions and more. FULL STORY >

A preview of macOS 10.14 has found its way online ahead of Apple's WWDC 2018, happening later this week. FULL STORY >