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A Contact Centre Crystal Ball

By Staff Writer 16 September 2014

Marrying the analyses of service, cost, revenue, and now, customer experience FULL STORY >

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Orchestrating the Bandwidth Challenge

By Staff Writer 16 September 2014

Networking solutions provider, Exinda, makes the case for an orchestrated approach to bandwidth in South Africa. FULL STORY >

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Disruption awaits -are you ready

By Staff Writer 16 September 2014

It may well be that business as usual becomes a quaint and curious concept in the years to come, with the trend of disruption coming more to the fore. EMC’s Claude Schuck explains. FULL STORY >

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Geek News Highlights - The Webslinger Edition

By Robin-Leigh Chetty 6 August 2014

This week's geek news is filled with Spidey-themed stories, as details on a Venom Carnage movie and an all-female Spider-Man spin-off emerge, as well as the rumoured all-female cast of the upcoming Ghostbusters reboot. FULL STORY >

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Interview with Tempo Smart Calendar CEO Raj Singh

By Ryan Noik 5 August 2014

In the wake of Tempo Smart Calendar’s latest substantial update, the company’s San Francisco based co-founder and CEO Raj Singh spoke to TechSmart Business about personal information management and what lies ahead for its personal digital... FULL STORY >

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Isuzu Truck SA streamlines business with 4most solution

By Staff Writer 22 July 2014

When Isuzu Truck South Africa was in need of a catered enterprise management solution to govern its unique business, it was 4most’s EMA that it turned to, to help drive its business forward. FULL STORY >

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4most EMA : Enabling SMEs to compete on the global stage

By Staff Writer 22 July 2014

SMEs can anticipate being better equipped to compete against larger and global players, thanks to a home-grown enterprise management solution from 4most. FULL STORY >

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Business Lessons from Woody and Buzz

By Ryan Noik 17 July 2014

It’s not very often that you come across a virtual goldmine of inspiration, but Creativity, Inc. along with being an entertaining read, is also a rich reservoir of business insight. FULL STORY >

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Microsoft SA names Zoaib Hoosen as new MD

By Robin-Leigh Chetty 1 July 2014

Microsoft SA has named Zoaib Hoosen as its new Managing Director effective immediately, with outgoing MD, Mteto Nyati focusing on growth across Microsoft's Middle East and African emerging markets. FULL STORY >

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Managed services not all or nothing

By Staff Writer 11 June 2014

As an increasing number of organisations consider outsourcing all or part of their IT to improve efficiency or lower costs, managed services become an attractive option. However, there are several points businesses should understand about managed services... FULL STORY >

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Geek News Highlights: Superhero Showdown Edition

By Staff Writer 10 April 2014

This week we get a look at the new Teenage Mutant Ninja Turtles, Guardians of the Galaxy cast and details on Joe Dever's Lone Wolf Act 2 FULL STORY >

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Avoiding common failure points of Service Management projects

By Staff Writer 8 April 2014

Many organisations embark on Service Management improvement programs, particularly with regard to IT Service Management (ITSM), only for the projects to fail to deliver the anticipated benefits. FULL STORY >

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Document Management Systems: A new way of thinking

By Staff Writer 8 April 2014

There is still a somewhat parochial view of multi-function devices – the doorway to a successful document management system (DMS) – which are regarded as glorified photocopy machines. It is with this in mind that we spoke to leaders in the... FULL STORY >

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Avoiding common failure points of Service Management

By Staff Writer 24 March 2014

Opinion Piece: Avoiding common failure points of Service Management projects and ensuring success with three key aspects. FULL STORY >

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Tempo Smart Calendar brings a new beat to working professionals’ lives

By Ryan Noik 11 March 2014

There are still some apps out there that are genuinely innovative and intriguing, such as Tempo Smart Calendar. In an interview with the co-founder, we find out why this app may offer users a much needed hand in the... FULL STORY >

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