Pete Matthaei, BrandChat director and co-founder, says the best way of improving customer service is by being immediately accessible via instant messaging platforms. FULL STORY >

The main attraction at Acer's recently launched Experience Room at The Nexus, we took a few close up shots of the imposing Predator 21 X gaming notebook. FULL STORY >

Orange Business Services’ CTO, Mark McCallum, looks into robotic technologies and how these are changing the workplace, and will continue to do so in future. FULL STORY >

Fortinet announces Security Fabric capabilities to arm enterprises with visibility and control to defend against rising threats from IoT. FULL STORY >

Expected to cost around $299, Lenovo's Yoga A12 is a tablet-hybrid that's built with Android at its core. FULL STORY >

All electric, capable of 0-100 km/h in 2.6 seconds and made in Singapore, the Dendrobium, will make its official debut at the Geneva Motor Show in March. FULL STORY >

American Football's showpiece event wasn't just about the Patriots and Falcons, there were also some noteworthy trailers that made an appearance. Here's a roundup of the best. FULL STORY >

Dr. Roze Phillips, managing director for Accenture Consulting, discusses the impact AI will have on the workplace and how to prepare for it. FULL STORY >

Part of the latest Android beta, soon you'll be able to share more than one photo in a Instagram album. FULL STORY >

Infinite Warfare's latest DLC, Sabotage, brings four new multiplayer maps to the fore, along with a new Zombie co-op mode. FULL STORY >

Initially a concept at MWC last year, Sony's Xperia Ear wearable is now in South Africa, with it available exclusively via takealot for R2 499. FULL STORY >

Set to arrive on MacBooks via the latest update for OS X Sierra (10.12.4). FULL STORY >

Although a Mustang GT at its core, the 50th Anniversary Super Snake clearly draws inspiration from Shelby's iconic Cobra. FULL STORY >

Does Samsung's 55" Quantum Dot Series 9 TV take viewing to another level, and can it convince a curved-TV naysayer that curves really offer a superior experience? FULL STORY >

After an investigation, Samsung discovers a short circuit within the battery of certain Note 7's was the cause of the devices catching fire. FULL STORY >