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2015 the year of customer obsession
By Staff Writer 25 February 2015Becoming customer obsessed is one of the top five trends that will impact the contact centre industry this year, according to one of the experts at the Interactive Intelligence panel discussion. FULL STORY >
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What new tech or developments are you most anticipating this year?
New smartphone announcements (44 votes)
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Launch of new consoles, or notebooks (14 votes)
Innovative Artificial Intelligence solutions (28 votes)
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