0
comments
2015 the year of customer obsession
By Staff Writer 25 February 2015Becoming customer obsessed is one of the top five trends that will impact the contact centre industry this year, according to one of the experts at the Interactive Intelligence panel discussion. FULL STORY >
Most Read Articles
igus is growing worldwide
Solar panel industry is the tail wagging the dog: A fundamental flaw in SA’s r...
South African retailers have arrived at an e-commerce crossroads
Tech integration in education, essential not optional -2.jpg){kind=small}
CSSi’s green practices secure off-grid data centre gold at the Data Centre Wor...Read
Magazine Online
TechSmart.co.za is South Africa's leading magazine for tech product reviews, tech news, videos, tech specs and gadgets.
Start reading now >
Download latest issue
Have Your Say
What new tech or developments are you most anticipating this year?
New smartphone announcements (44 votes)
Technological breakthroughs (28 votes)
Launch of new consoles, or notebooks (14 votes)
Innovative Artificial Intelligence solutions (28 votes)
Biotechnology or medical advancements (21 votes)
Better business applications (132 votes)
