0
comments
Leveraging the omnichannel can dramatically improve debt collection and customer service
By Industry Contributor 18 April 2024Martie De Beer from Telviva unpacks the keys to successful debt collection and customer service in today's dynamic business environment. FULL STORY >
0
comments
Leveraging the omnichannel can dramatically improve debt collection and customer service
By Industry Contributor 26 March 2024By Martie De Beer, Executive: Contact Centre, Telviva FULL STORY >
0
comments
Cracking the code – Unravelling the complexities of omnichannel communication excellence in the retail space
By Industry Contributor 21 July 2023By James Gachie, Industry Lead at Infobip FULL STORY >
0
comments
Infobip completes Peerless Network acquisition strengthening its U.S. and global offer
By Press Release 3 August 2022Global cloud communications platform creates one-stop shop for omnichannel communications helping businesses make more meaningful connections with customers in 190 countries. FULL STORY >
0
comments
 lr-5.jpg)
Five top tips for small businesses to emerge resilient from the pandemic
By Industry Contributor 15 September 2021By Jim Magats, senior vice president of Omni Payments at PayPal. FULL STORY >
0
comments
Omnichannel strategies: what you need to know before implementation
By Staff Writer 24 August 2015There is no doubt that omnichannel matters for contact centres today. FULL STORY >
Most Read Articles
-2.jpg){kind=small}
Vodacom launches ‘V by Vodacom,’ offering IoT to general users
LG lifts lid on G Pad 8.3 tablet
Logitech Pebble 2 Combo-2.jpg){kind=small}
Good news for Vodacom customers as stolen batteries are recovered
Samsung Galaxy S4 Zoom - white
New research shows how AI Agents can step in as consumer trust slips
Quick Review: Tecno Spark10 5GRead
Magazine Online
TechSmart.co.za is South Africa's leading magazine for tech product reviews, tech news, videos, tech specs and gadgets.
Start reading now >
Download latest issue
Have Your Say
What new tech or developments are you most anticipating this year?
New smartphone announcements (45 votes)
Technological breakthroughs (28 votes)
Launch of new consoles, or notebooks (14 votes)
Innovative Artificial Intelligence solutions (28 votes)
Biotechnology or medical advancements (21 votes)
Better business applications (132 votes)
