The rapid growth of Gamification and the computer game culture are helping to create more efficient and profitable contact centres, says leading Strategic Back Office Workforce Optimisation Consultant Graeme Gabriel... FULL STORY >

Just shy of two years since Facebook acquired it, WhatsApp passes the one billion user threshold. FULL STORY >

Mobile analyst firm Juniper Research has put last year in perspective by releasing its Q4 and full year smartphone market assessment for 2015. From what can be gained, it wasn’t the best one for manufacturers. FULL STORY >

After posting solid sales for Q4 2015, despite a falling rand, Orange details the top selling products from their South African online store. FULL STORY >

As Mobile World Congress 2016 rolls closer, Samsung details its upcoming Galaxy Unpacked event, with a number of new flagships expected for debut. FULL STORY >

Designed to bring its Dragon spacecraft safely back to Earth after reentry, SpaceX has posted a video testing out its suitably named Daron parachutes. FULL STORY >

Known for his brilliantly brutal action sequences, The Raid's Gareth Evans uploads a 5-minute black and white Samurai film to YouTube for your enjoyment. FULL STORY >

After SpaceX failed at its reusable rocket test last week at 199 kilometres, Blue Origin successfully tests a rocket at half the distance. FULL STORY >

After a scathing word from its CEO recently, Cell C is sticking its knife in a bit deeper with the announcement that it’s making WhatsApp Calling free to its customers from Sunday, although only for the rest of the month. FULL STORY >

To celebrate 300 consecutive days on the International Space Station, astronaut Scott Kelly debuts a RED 4K video of him playing ping pong with water. FULL STORY >

Jose Dos Santos, Cell C CEO, believes that MTN and Vodacom have declared war on consumer interests with their views on OTT services such as WhatsApp. FULL STORY >

After introduced paid subscriptions for WhatsApp a few years ago, the company has decided to scrap them altogether, along with ads. FULL STORY >

Still to be officially named by Samsung, the company's SM-R150 activity tracker gets leaked ahead of its expected debut. FULL STORY >

As expected by many forecasters, PC shipments fell in Q4 2015. The margin varied between 8% and 10%. That said, the IDC anticipates Windows 10 to push sales in 2016. FULL STORY >

Ecowize, one of South Africa’s leading hygiene and sanitation service providers, has improved productivity and efficiency by implementing the Sage 300 (formerly known as Sage ERP Accpac) business management system FULL STORY >