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Twitter is reportedly working on tweetstorm feature

By Robin-Leigh Chetty 11 September 2017

The feature remains hidden for now, but could be headed for public testing soon. FULL STORY >

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Best practices for customer service on social media

By Staff Writer 13 July 2017

Find out what you should be doing and what you should avoid with customer service via social media. FULL STORY >

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Facebook to begin testing out ads in Messenger app worldwide

By Robin-Leigh Chetty 12 July 2017

The social media company has confirmed plans to expand beta testing on home screen ads in Facebook Messenger. FULL STORY >

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New paperclip links, backdrops and voice filters added to Snapchat

By Robin-Leigh Chetty 6 July 2017

Snapchat debuts new add-ons that users should be more excited to use than Snap Map. FULL STORY >

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Nike will soon allow people to buy shoes via Instagram

By Robin-Leigh Chetty 6 July 2017

The Swoosh brand is looking beyond Amazon, with plans to facilitate purchases via Instagram in the future. FULL STORY >

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Snapchat releases update to create custom geofilters

By Robin-Leigh Chetty 3 July 2017

Following its divisive Snap Map feature, Snapchat has released a new tool that allows users to customise their geofilter. FULL STORY >

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Two billion people coming together on Facebook

By Press Release 28 June 2017

There are now two billion people connecting and building communities on Facebook every month, according to the social media platform. FULL STORY >

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Reddit to begin fundraising as valuation set at $1.7 billion

By Robin-Leigh Chetty 19 June 2017

The front page of the internet is aiming to get some investment. FULL STORY >

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Snapchat's slow growth rate not sitting well with investors

By Robin-Leigh Chetty 11 May 2017

Despite clocking 166 million daily active users, Snapchat still trails behind Instagram Stories, and the company is unsure if it will ever make a profit. FULL STORY >

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Twitter planning to broadcast video content on its platform 24/7

By Robin-Leigh Chetty 26 April 2017

The social media platform could soon be broadening its horizons to 24/7 programming. FULL STORY >

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Offline mode for Instagram on Android announced at F8

By Robin-Leigh Chetty 19 April 2017

Adding support for most of the app's features while offline, Android Instagram users get some help from Facebook. FULL STORY >

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Facebook's Snapchat clone, Stories, gets unveiled

By Robin-Leigh Chetty 29 March 2017

Available within the Facebook mobile app, the company details its "new" Stories feature. FULL STORY >

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Transforming the call centre with social media

By Press Release 16 March 2017

One message, many conversations on multiple channels, is the key according to BrandChat director Pete Matthaei. FULL STORY >

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Empowering people to help one another within Safety Check

By Press Release 9 February 2017

Starting today, Facebook is rolling out a new feature from within Safety Check - Community Help - which lets people find and give help such as food, shelter and transportation after a crisis. FULL STORY >

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Snap Inc. set for $3 billion IPO

By Robin-Leigh Chetty 3 February 2017

Five years after it first launched as Snapchat, the social media platform files for a $3 billion IPO as it sets to go public. FULL STORY >

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