Richard Mullins, MD of MEA at Acceleration goes into unpacks how important building a solid foundation is, when trying to create an exceptional customer experience. FULL STORY >

There are now two billion people connecting and building communities on Facebook every month, according to the social media platform. FULL STORY >

Riaan Badenhorst, general manager, Kaspersky Lab Africa, examines the importance of securing the data centre in the digital age. FULL STORY >

Big data, analytics, business intelligence – these terms define a trend that has found its way into almost every business conversation. FULL STORY >

Canon, world-leader in imaging solutions, today announced a new Video Cloud IoT as a Service business based in California called ARCUS Global Inc. FULL STORY >

Avaya's MD highlights the five key steps that should be incorporated into your plan in order to create a successful and effective customer Journey Map. FULL STORY >

We live in an increasingly connected world, and if the Internet of Things (IoT) has its way, technology is poised to change life as we know it – by interconnecting everything around us and integrating technological insight into physical... FULL STORY >

With the global market for robotics predicted to reach $87 billion by 2025, according to BCG South Africa, the company's MD, Hans Kuipers, lists six ways it can be leveraged to one's advantage. FULL STORY >

The rapidly-growing global drone market presents a plethora of opportunities for companies to enhance their operations, or for new businesses to emerge, says Airborne Drones. FULL STORY >

INOVO CEO, Wynand Smit, explains why speedy resolutions of customer complaints can help ensure their retention of service. FULL STORY >

Built with a newly designed type of foam, Nike unveils its new React basketball shoes. FULL STORY >

Sage Payments Landscape Report reveals that 90% of respondents are more likely to shop somewhere that offers them multiple ways to pay. FULL STORY >

Digital transformation continues to transform the businesses landscape, affecting business strategies, operations and the development of products and services. Emmanuel Tita Sama, global account director, West & Central Africa,... FULL STORY >

Nintendo's E3 Spotlight was short and sweet, detailing a handful of games the company is working on. Luckily, it didn't stop at reveals, with extensive gameplay demos also on show. FULL STORY >

While Super Mario Odyssey received much of the attention at Nintendo's Spotlight E3 2017 event, the company had a number of noteworthy trailers in tow too. FULL STORY >