MetroFibre Networx has launched a ‘Fibre Experience’ store in Riverside View, amplifying the major drive by the fibre network operator (FNO) to ensure that fibre connectivity and fibre speeds reach into and are accessible to... FULL STORY >

By Dean Baker, Squad Lead, BFSI from Infobip FULL STORY >

New research from global cloud communications platform Infobip reveals how conversational customer experiences and generative AI developments have created a long-lasting impact for how people and brands... FULL STORY >

The latest report from Experian details explores how AI is turbocharging the ability to provide a high-quality digital customer experience. FULL STORY >

Bertrandt Delport, Country Host, BT South Africa unpacks what an ideal digital experience looks like and the role a network plays in achieving it. FULL STORY >

Peter Malebye, Chief of Sales at Vodacom Business unpacks the company's focus on core measures, customer experience, and the exciting partnerships being built throughout the African continent. FULL STORY >

By Ross Sibbald, Commercial Director, Tilte FULL STORY >

A newly announced collaboration will enable businesses to deliver better experiences to their customers through an all-inclusive, easy-to-manage, subscription-based service. FULL STORY >

Mandy Duncan from Aruba explains the role why organisations are no longer looking to just purchase network hardware and software; but are aiming seeking to provide customers and users with an experience, and the role that NaaS plays. FULL STORY >

Employees are critical to delivering great customer experiences. When employees are treated fairly and feel empowered, they in turn deliver better experiences for customers. FULL STORY >

By Colin Timmis, Xero South Africa Country Manager FULL STORY >

From high-tech environments to virtual reality ‘pretailtainment’, Mandy Duncan, Aruba Country Manager South Africa, breaks down the five predictions for the evolution of the guest experience and what makes will... FULL STORY >

Marthle du Plessis from PwC explains the critical importance of offering great customer experience, and why experience consultants are the future. FULL STORY >

iSON Xperiences, and financial recovery service provider, CSS Credit Solutions Services (CSS), have partnered together to bring tailormade business process outsourcing (BPO) solutions across the globe. FULL STORY >

In response to this need, the BabyYumYum.co.za Virtual Parenting Experience powered by Momentum Medical Scheme has extended their Dedicated Brand Engagement and Retail e-Commerce Space to e-Commerce SMMEs at... FULL STORY >