The rapid growth of Gamification and the computer game culture are helping to create more efficient and profitable contact centres, says leading Strategic Back Office Workforce Optimisation Consultant Graeme Gabriel... FULL STORY >

The Revenant is an intense film to watch, which is why this Pro Skater inspired mashup video is so brilliant. FULL STORY >

To mark the release of Uncharted 4: A Thief's End, a new PS4 bundle with custom console from Sony gets detailed. FULL STORY >

Warner Bros. has finally said uncle when it comes to the Mac and Linux ports of Batman: Arkham Knight, cancelling those versions of the game altogether. FULL STORY >

According to reports, Android Wear is due for a big update in coming weeks, with voice calling and dictation in the mix. FULL STORY >

In their derby against arch rivals FIFA, Konami has now made the PC version of the free-to-play PES 2016 edition available. FULL STORY >

In what looks to be an ambitious project, Don Cheadle releases the first trailer for his Miles Davis biopic, also starring as the jazz icon. FULL STORY >

This combination of criminal data theft via hacking and public exposure of internal secrets represents an emerging threat, which ESET has dubbed haxposure. FULL STORY >

According to Eleanor Potter, Consumer Executive at Altech Autopage, “Today, it’s all about understanding what the customer wants and adapting accordingly – before they go somewhere else. The name of the game is diversifying revenue... FULL STORY >

Facebook is 12 today. To mark the occasion, the company has launched a new feature that takes users' photos from friendships and collates them into a supercut video to enjoy. FULL STORY >

YouTube is entering the TV series game, with its Original set of shows coming to its Red paid-subscription platform on 10 February. FULL STORY >

In a report that Trend Micro researchers put together for US news channel CNBC, the security company found that Uber accounts are worth more on the Deep Web than stolen credit card information. The Deep Web serves as an underground market... FULL STORY >

EMC Corporation has announced the availability of a range of new products that can transform the way organisations store and use data. FULL STORY >

Managed IT services offer a viable alternative to a single internal resource for SMEs, with a number of obvious benefits. FULL STORY >

M-Net has unveiled its new digital terrestrial television service for South Africa, called GOtv. FULL STORY >