Chatbots have landed. They are infiltrating the world of marketing and they are here to stay. If that sounds slightly unsettling, this thought might be even more: chances are that you have interacted with a chatbot on more than one... FULL STORY >

By Bruce von Maltitz, Co-founder and Joint CEO, 1Stream FULL STORY >

The future of human-computer interaction will be up for debate in Cape Town this week, when some of the world’s leading thinkers and practitioners in the cutting-edge field of conversational interfaces will... FULL STORY >

It appears as if Alexa, or similar voice controlled assistants, could be ported to other devices and products in future. FULL STORY >

Facebook is asking developers across the Middle East and Africa to create innovative bots in the Bots for Messenger Developer Challenge. FULL STORY >

Efficiency can be designed, built and enhanced; it’s the goal of any IT department to optimise efficiency and boost productivity, and, increasingly, customers have come to expect that, too, notes Wynand Smit, CEO of INOVO. FULL STORY >

Feersum Engine: the multilingual chatbot for WhatsApp, Facebook, Twitter and more launched today at Botcon Africa 2016. FULL STORY >

Platforms provide partners with new ways to engage and deliver compelling, personalised experiences to consumers. FULL STORY >