Cultivating a frictionless payment experience for merchant success
By Industry Contributor 16 August 2023By Wesley Fetter, Product Manager at Ecentric Payment Systems FULL STORY >
Merchants launches cloud-based customer experience platform powered by Avaya
By Staff Writer 4 April 2022New multi-channel customer experience platform launched to enable local businesses to meet the ever-evolving needs of their customers. FULL STORY >
AlphaCode awards R450k to healthcare fintech at virtual demo day
By Press Release 5 October 2020Rand Merchant Investments (RMI) startup incubator AlphaCode has taken another step to find the next unicorn in financial services when it chose Oyi Medical Card and awarded it R450 000 at its first virtual demo day. FULL STORY >
Four ways in which chatbots can help meet customer expectations
By Staff Writer 8 May 2018According to the Can Virtual Experiences Replace Reality report released by Oracle, 78% of brands predict that in the next four years customer service will be provided by them through virtual reality, with 80% of the brands... FULL STORY >
Mastercard opens-up access to Blockchain API for partner banks and merchants
By Press Release 20 October 2017Provides connections into other Mastercard APIs to create new digital commerce experiences; APIto be featured at Money20/20 Hackathon. FULL STORY >
Best practices for customer service on social media
By Staff Writer 13 July 2017Find out what you should be doing and what you should avoid with customer service via social media. FULL STORY >
Masterpass accepted at 30 000 SnapScan merchants nationwide
By Press Release 24 November 2016Masterpass is now the most widely accepted digital wallet in South Africa. FULL STORY >
Finalists for FNB Business Innovation Awards announced
By Staff Writer 19 May 2015FNB Business has announced the entrepreneurs that have been shortlisted for the FNB Business Innovation Awards 2015, organised in partnership with Endeavor South Africa. FULL STORY >
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