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Cultivating a frictionless payment experience for merchant success

By Industry Contributor 16 August 2023

By Wesley Fetter, Product Manager at Ecentric Payment Systems FULL STORY >

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Merchants launches cloud-based customer experience platform powered by Avaya

By Staff Writer 4 April 2022

New multi-channel customer experience platform launched to enable local businesses to meet the ever-evolving needs of their customers. FULL STORY >

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AlphaCode awards R450k to healthcare fintech at virtual demo day

By Press Release 5 October 2020

Rand Merchant Investments (RMI) startup incubator AlphaCode has taken another step to find the next unicorn in financial services when it chose Oyi Medical Card and awarded it R450 000 at its first virtual demo day. FULL STORY >

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Four ways in which chatbots can help meet customer expectations

By Staff Writer 8 May 2018

According to the Can Virtual Experiences Replace Reality report released by Oracle, 78% of brands predict that in the next four years customer service will be provided by them through virtual reality, with 80% of the brands... FULL STORY >

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Mastercard opens-up access to Blockchain API for partner banks and merchants

By Press Release 20 October 2017

Provides connections into other Mastercard APIs to create new digital commerce experiences; APIto be featured at Money20/20 Hackathon. FULL STORY >

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Best practices for customer service on social media

By Staff Writer 13 July 2017

Find out what you should be doing and what you should avoid with customer service via social media. FULL STORY >

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Masterpass accepted at 30 000 SnapScan merchants nationwide

By Press Release 24 November 2016

Masterpass is now the most widely accepted digital wallet in South Africa. FULL STORY >

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Finalists for FNB Business Innovation Awards announced

By Staff Writer 19 May 2015

FNB Business has announced the entrepreneurs that have been shortlisted for the FNB Business Innovation Awards 2015, organised in partnership with Endeavor South Africa. FULL STORY >

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