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Why emerging telecoms giants need to build an inclusive future and resist bullying

By Industry Contributor 7 October 2026

Jevon King, Chief Commercial Officer at Backspace, argues that access to infrastructure does not automatically create a level playing field. FULL STORY >

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Connectivity providers need greater understanding to deliver meaningful value

By Staff Writer 2 October 2026

Affordable fibre is becoming more competitive, but affordability alone isn't enough, says Ilitha Telecommunications CEO Vuyani Jarana. FULL STORY >

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Telecoms uptime is as much a function of finance as it is engineering

By Industry Contributor 21 August 2026

By Elzette Cronje Jordaan, Head of Finance at Backspace Technologies FULL STORY >

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The Quiet Revolution - How AI is prompting a transformation of Digital Infrastructure

By Staff Writer 24 April 2026

A recent webinar with Red Hat revealed a revolutionary change in how IT infrastructure is being approached, how it is impacting telecoms and what it could portend for all of us. FULL STORY >

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2026: The year customer service failed

By Industry Contributor 19 March 2026

By Nic Laschinger, technology director, Euphoria Telecom FULL STORY >

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Where virtualisation will take Africa’s telecommunications sector

By Industry Contributor 10 March 2026

Chris Mulder at Red Hat unpacks how African telecommunications companies can modernise their networks to support future growth, exploring the role of cloud-native technologies, virtualisation, artificial intelligence, and... FULL STORY >

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Ten things to ask your telecoms provider before you sign up

By Industry Contributor 6 March 2026

By Warren Hawkins, MD, Euphoria Telecom FULL STORY >

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Huawei urges African governments to create national AI power centres, train own AI models

By Staff Writer 11 November 2025

Huawei’s president for the Sub-Saharan Africa region, Hover Gao, has called on African governments to seize the opportunities of artificial intelligence (AI) to power the continent’s next phase of... FULL STORY >

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HPE, Ericsson join forces to empower telcos

By Staff Writer 31 October 2025

HPE collaborates with Ericsson to validate dual-mode 5G core solution, empowering Telco service providers to deliver seamless next-generation core networks FULL STORY >

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When hearing is no longer believing: The threat of AI voice fraud

By Industry Contributor 12 August 2025

By Nic Laschinger, CTO, Euphoria Telecom FULL STORY >

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Africa’s telecommunications sector needs standardised regulations

By Industry Contributor 21 July 2025

By Nic Laschinger, CTO, Euphoria Telecom FULL STORY >

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Is generative AI all it is cracked up to be? Not yet and not without humans

By Industry Contributor 1 July 2025

By Warren Hawkins, Managing Director, Euphoria Telecom FULL STORY >

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Understanding the real value of CRM in a modern telecoms business

By Industry Contributor 28 May 2025

By Craig Palmer, Chief Executive Officer at VAS-X FULL STORY >

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Unlocking the ultimate customer service secret

By Industry Contributor 2 April 2025

By Warren Hawkins, MD, Euphoria Telecom FULL STORY >

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Ministerial Forum calls for sustainable energy as key part towards a digital and connected Africa

By Staff Writer 22 November 2024

The third annual Ministerial Forum took place yesterday ahead of Africa Tech Week in Cape Town, with the theme of Building a Prosperous, Inclusive and Sustainable Digital & Intelligent Africa. FULL STORY >

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