In early July, South African internet users utilising SEACOM bandwidth experienced a significant drop in international connectivity as a result of a cable break on Africa’s East coast. This left local Internet Service Providers (ISPs) using SEACOM scrambling to find a suitable alternative for users. 

 

During the interim, SEACOM dispatched a team to repair the cable. Unfortunately it took several days to locate the fault and repair it. The company has yet to confirm what the reason for the fault was, although fishing and natural geographic activity on the seabed are common causes. 

 

Despite this SEACOM has revealed, via its website, that  it is “pleased to confirm that all repairs to the submarine cable have been successfully completed” adding that “with the entire network now fully operational, our technical teams will continue to work closely with customers to reinstate their SEACOM traffic to pre-outage configurations whilst an extensive investigation will take place to determine the exact cause of the outage”.