There is no doubt that omnichannel matters for contact centres today. FULL STORY >

A survey conducted by the Joburg Centre for Software at the University of Witswatersrand on the impact of cloud services on South African Small, Medium and Micro Enterprises (SMMEs) revealed that 51% of the survey... FULL STORY >

Aiming to capitalise on the Foodie and Instagram trends, Google is reportedly testing out a food photo tagging feature for its Maps application. FULL STORY >

It is not only an organisation’s innovation teams and general employees who possess the ability to come up with innovative solutions. By using Open Innovation approaches, you can harness the power of the crowd. FULL STORY >

For all you original Xbox game hoarders out there, it seems like your hard work might have payed off, as Xbox One's backwards compatibility may include first console's titles as well. FULL STORY >

If you fancy yourself pretty adept at finding faults and errors, then Sony's upcoming PS4 beta test signup might be right up your alley. FULL STORY >

As with any new technology, cloud computing has been through the hype cycle, with inflated expectations giving way to disillusionment and moving further along the maturity curve toward realistic, practical and beneficial solutions. FULL STORY >

Terrestrial connectivity service provider Workonline Communications has built its success on a combination of highly skilled engineers and strong partnerships with other important network... FULL STORY >

Perhaps a subtle troll of Apple's OS X, and lack of Siri integration, the new Parallels ports Windows 10's digital assistant Cortana, onto the Mac desktop. FULL STORY >

Following on from the first part of the article, Eric van Niekerk, Research Lead, Innocentrix, looks at two further steps that act as a guide on how to begin building a culture of innovation within your organisation. FULL STORY >

In the first part of the article, we look at two out of four steps that act as a guide on how to begin building a culture of innovation within your own organisation. FULL STORY >

Lenovo has unveiled the beginning of a new family of mobile workstation innovations, the ThinkPad P50 and P70, at the SIGGRAPH 2015 Conference and Exhibition. FULL STORY >

African data journalism is set to receive a $4.7 million boost as part of a major new initiative that will help civic technologists work with newsrooms across the continent. FULL STORY >

There are plenty of games that involve exploration and well crafted storytelling, but Submerged is one that offers both with enchanting, distinctive charm. FULL STORY >

More Star Wars news today emerging from Disney’s D23 Expo, held over the weekend at the Anaheim Convention Centre in the States, is that PS4 is getting a Star Wars makeover. FULL STORY >