A team from CCI South Africa explains why - and how - strengthening data governance in the BPO sector is essential for enhancing security, ensuring regulatory compliance, and building trust with clients. FULL STORY >

A new study from Cisco reveals that while 4 out of 5 CEOs recognize AI’s potential, many worry gaps in their understanding will impact strategic decisions. FULL STORY >

Cisco has started 2025 with a roar, launching a new, local Point of Presence for its Webex Calling and Webex Contact Center services in South Africa. FULL STORY >

Siemens has launched a new range of electrical products catering to emerging markets, for use in industrial applications, buildings, infrastructure and utilities. FULL STORY >

Francine Katsoudas, Executive Vice President and Chief People, Policy and Purpose Officer at Cisco, explores how purpose-driven leadership can bridge the widening gap between the connected and unconnected, creating opportunities for... FULL STORY >

Cisco has launched another major solution to protect both the development and use of AI applications, enabling enterprises to advance their AI initiatives with confidence. FULL STORY >

Peter Andrew, CEO, CCI South Africa unpacks several key trends that are driving innovation, growth, and transformation in the business process outsourcing space. FULL STORY >

Cisco examines ransomware's longevity and how the threat is on the rise. FULL STORY >

Liz Centoni, EVP and Chief Customer Experience Officer at Cisco looks at 2025's defining tech trends, with an eye on the emerging technologies crucial for staying competitive in 2025. FULL STORY >

Kaspersky experts have uncovered a new phishing scam targeting businesses that promote their pages on Facebook. FULL STORY >

By Manish Pant, Executive Vice-President, International Operations, Schneider Electric FULL STORY >

Lizelle Strydom, Managing Director, CareerBox Africa explains how impact sourcing can be an important bridge to a career in the burgeoning BPO industry. FULL STORY >

A new report from Cisco has shown that reality is setting in for companies in South Africa on their AI readiness, with only 18% in South Africa fully ready to capture AI's potential. FULL STORY >

Stephanie Ora, Global Lead for Financial Crimes Analytics, SAS, explains why AI is ideally suited to combatting financial crime. FULL STORY >

Cisco has released findings from its new Cisco Global AI Partners Study, which revealed that IT partners around the world are anticipating a transformative wave of AI technology demand that will drive the... FULL STORY >