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Cisco Unveils AI Defense to Secure the AI Transformation of Enterprises

By Ryan Noik 21 January 2025

Cisco has launched another major solution to protect both the development and use of AI applications, enabling enterprises to advance their AI initiatives with confidence. FULL STORY >

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Key Trends Transforming the BPO Industry in 2025

By Industry Contributor 20 January 2025

Peter Andrew, CEO, CCI South Africa unpacks several key trends that are driving innovation, growth, and transformation in the business process outsourcing space. FULL STORY >

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Exactly 35 Years After the First Ransomware - Is Ransomware Still Effective?

By Staff Writer 16 January 2025

Cisco examines ransomware's longevity and how the threat is on the rise. FULL STORY >

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2025 Vision - A Clear Look at the Technology Trends that will Define 2025

By Staff Writer 15 January 2025

Liz Centoni, EVP and Chief Customer Experience Officer at Cisco looks at 2025's defining tech trends, with an eye on the emerging technologies crucial for staying competitive in 2025. FULL STORY >

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Kaspersky discovers new scam scheme targeting businesses on social media

By Staff Writer 14 January 2025

Kaspersky experts have uncovered a new phishing scam targeting businesses that promote their pages on Facebook. FULL STORY >

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Three financing trends driving clean energy in the Global South

By Industry Contributor 18 December 2024

By Manish Pant, Executive Vice-President, International Operations, Schneider Electric FULL STORY >

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Impact sourcing is an important bridge to a career in the BPO industry

By Industry Contributor 12 December 2024

Lizelle Strydom, Managing Director, CareerBox Africa explains how impact sourcing can be an important bridge to a career in the burgeoning BPO industry. FULL STORY >

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Cisco Measures AI Readiness in South Africa - How to Navigate Challenges to Unlock Potential

By Staff Writer 12 December 2024

A new report from Cisco has shown that reality is setting in for companies in South Africa on their AI readiness, with only 18% in South Africa fully ready to capture AI's potential. FULL STORY >

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Harnessing AI to combat financial crimes

By Industry Contributor 9 December 2024

Stephanie Ora, Global Lead for Financial Crimes Analytics, SAS, explains why AI is ideally suited to combatting financial crime. FULL STORY >

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Cisco's IT partners forecast revenue surge Fueled by AI, Cybersecurity, and Infrastructure

By Staff Writer 6 December 2024

Cisco has released findings from its new Cisco Global AI Partners Study, which revealed that IT partners around the world are anticipating a transformative wave of AI technology demand that will drive the... FULL STORY >

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Four Ways Cloud Networking Prepares Retailers for Seasonal Shopping Success

By Staff Writer 4 December 2024

Kamil Hurriparsad, Cloud Network Lead at Cisco, reveals how cloud networking enabled retailers to meet surging demand while scaling efficiently, personalizing experiences, optimizing supply chains, and reducing... FULL STORY >

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AI takes flight at FlySafair to enable hassle-free experience for customers

By Staff Writer 4 December 2024

FlySafair unpacks how it is leveraging artificial intelligence (AI) to streamline operations and offer a better travel experience to its nine million annual passengers, and the seven automations that have significantly... FULL STORY >

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SAS examines how AI can be leveraged for financial inclusion at Executive Forum

By Staff Writer 3 December 2024

At a time when financial inclusion remains a global challenge, SAS hosted an exclusive forum in Johannesburg to explore how artificial intelligence (AI) and data analytics can transform the banking sector and reach... FULL STORY >

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Five steps to advance your business with sustainable GenAI

By Industry Contributor 29 November 2024

Generative artificial intelligence (GenAI) promises to deliver a giant leap forward in productivity, efficiency and waste reduction. For most, adoption is not a question of if, but when, says Sarwar Khan, Sustainability Director, BT. FULL STORY >

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CCI South Africa and CareerBox Africa recognised for excellence at the BPESA GBS Alchemy Awards 2024

By Staff Writer 22 November 2024

Business Process Outsourcing industry leader CCI South Africa, and its partner organisation, impact sourcing service provider CareerBox Africa, were recognised for their contribution to the BPO... FULL STORY >

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