Marius de la Rey and Jan Moganwa of Absa, give their takes on how bots can add value to the workplace, and in particular help deliver better customer service. FULL STORY >

By Willie Schoeman, Managing Director at Accenture Technology FULL STORY >

Adding support for most of the app's features while offline, Android Instagram users get some help from Facebook. FULL STORY >

Available within the Facebook mobile app, the company details its "new" Stories feature. FULL STORY >

And it wants to put software in your brain. FULL STORY >

History fans take note - there’s a decent sale of titles over at Humble Bundle for the next two weeks. Mostly focusing on the USA, The Humble Book Bundle: History presented by The Associated Press offers DRM-free titles should make for some good... FULL STORY >

One message, many conversations on multiple channels, is the key according to BrandChat director Pete Matthaei. FULL STORY >

The number of international players competing in the 2017 Canon South African Disabled Golf Open continues to burgeon, with players from France, England and the United States in the mix for the... FULL STORY >

Dell has stepped up its efforts to combat the plastic scourge which plagues the ocean, announcing the technology industry’s first shipment of ocean plastics packaging. FULL STORY >

Starting today, Facebook is rolling out a new feature from within Safety Check - Community Help - which lets people find and give help such as food, shelter and transportation after a crisis. FULL STORY >

Artificial intelligence (AI) and Instant Messaging (IM) are poised to fundamentally change the service call experience says Nicholas O'Connor, strategic business development consultant at hi.guru. FULL STORY >

Five years after it first launched as Snapchat, the social media platform files for a $3 billion IPO as it sets to go public. FULL STORY >

Part of the latest Android beta, soon you'll be able to share more than one photo in a Instagram album. FULL STORY >

1.86 billion to be more precise, with the social media platform expected to hit the 2 billion mark by mid-2017. FULL STORY >

Breaking multiple records in the process, Apple has one of its best quarters ever. FULL STORY >