NetApp has announced that it now delivers an insight-driven digital customer experience that is informed by its deep knowledge base, predictive analytics, proactive support, and cognitive computing. FULL STORY >

Josephine Brimble, Principle Application engineer at INOVO, looks at three effective ways businesses can better deliver on the high standards of customer expectations. FULL STORY >

Gartner’s latest report, "Hype Cycle for Emerging Technologies, 2017" reveal three distinct megatrends that will enable businesses to survive and thrive in the digital economy over the next five to 10 years. FULL STORY >

Richard Mullins, MD of Acceleration, shares his knowledge of how to extend that relationship beyond the sale. FULL STORY >

Wynand Smit, CEO of INOVO, details three ways businesses can trim the fat off their business and better deliver on growing customer expectations. FULL STORY >

Richard Mullins, MD of MEA at Acceleration goes into unpacks how important building a solid foundation is, when trying to create an exceptional customer experience. FULL STORY >

INOVO CEO, Wynand Smit, explains why speedy resolutions of customer complaints can help ensure their retention of service. FULL STORY >

The latest development marks a major milestone for IBM's Quantum computing division. FULL STORY >

At a time where technology is adopted to automate manually driven processes, companies need to avoid the temptation of replacing the human touch entirely. FULL STORY >

In a competitive environment, your company can’t afford to keep burning customers by not providing resolution to those valuable customer interactions, says Wynand Smit, CEO of INOVO. FULL STORY >

The main attraction at Acer's recently launched Experience Room at The Nexus, we took a few close up shots of the imposing Predator 21 X gaming notebook. FULL STORY >

Gamers can now visit the Acer Experience Room at The Nexus gaming hub to get hands-on with the latest gear in the Predator Gaming series. FULL STORY >

Wynand Smit, CEO of INOVO, explains why 2017 will be the year of Customer Experience. FULL STORY >

Genesys Interactive Intelligence forum gives insight into how companies can improve the customer experience in today’s digital age. FULL STORY >

Efficiency can be designed, built and enhanced; it’s the goal of any IT department to optimise efficiency and boost productivity, and, increasingly, customers have come to expect that, too, notes Wynand Smit, CEO of INOVO. FULL STORY >